Everything was excellent
ARTHUR A
Dayspring Freight Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Port Saint Lucie, FL 34953
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Friendly and efficient service. Thank you, Mrs. Alexander!
VIVIENNE BThis location was poorly maintained and the staff was extremely rude! I tried to check in for my 24/7 ride share and was told that I needed to wait until 9:30 to pick up the truck. I came back and was telling the employee what happened and she began to argue with me saying I never showed up and it's my fault. She looked back on her cameras only to see my car arrive on time. She continued to argue as I called U-Haul to have another reservation removed from the truck so I could still pick it up. She asked to use my personal phone to talk with U-Haul and I said no, she began to yell at me more saying that I wouldn't let her use my personal belongings so that I could lie to U-Haul about the situation. Later when I called the U-Haul number provided the employee informed me that the pick up location never moved my reservation to 24/7 which is why my account told me I couldn't pick up and needed to come when the facility was open. I would never recommend this facility. They delayed my moving process by 2 hours and treated me very poorly when trying to pick up the truck. I had not been upset by the delay until I was argued with and called a liar. They were far from professional and determined to place blame and be rude.
Erica WLets start with the positives: The locations both pick up and drop off are/were fine. The service personnel were all helpful and polite. The equipment itself was very good to excellent. THAT is where it ends BIG TIME. UHAUL's policy of allowing someone to pick a location and then randomly changing it to fit their needs at the last minute is just plain BAD BUSINESS!!! In addition, I rented a truck and a tow dolly, Uhaul ACTUALLY assigned the pick ups in TWO DIFFERENT LOCATIONS!!!!! Then it was MY TIME MY GAS AND MY MILEAGE for TWO vehicles to pick up the tow dolly. This is in dispute and I am not paying until I get some satisfaction!!!
Jeffrey HLets start with the positives: The locations both pick up and drop off are/were fine. The service personnel were all helpful and polite. The equipment itself was very good to excellent. THAT is where it ends BIG TIME. UHAUL's policy of allowing someone to pick a location and then randomly changing it to fit their needs at the last minute is just plain BAD BUSINESS!!! In addition, I rented a truck and a tow dolly, Uhaul ACTUALLY assigned the pick ups in TWO DIFFERENT LOCATIONS!!!!! Then it was MY TIME MY GAS AND MY MILEAGE for TWO vehicles to pick up the tow dolly. This is in dispute and I am not paying until I get some satisfaction!!!
Jeffrey H