I literally filled the van with gas and made sure it was topped off just before I dropped it off. I was charged $22.50 for gas and they said it had 3/4 of a tank of gas when I returned it. Not the case I made sure it was full, it was at 3/4 when I topped it off. Not professional at all. The van was clean and drove fine beyond that
RYAN M
Lovers Lane Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Portage, MI 49002
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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When I dropped off the 20' U-Haul truck and the Auto Transport after my move was finished, only the truck was checked in on the same day I returned the equipment. I did not realize this at the time I dropped the equipment off. After seeing the Auto Transport being still listed as active on the U-Haul app dashboard up until the morning I was due to return it, I called the location and informed them that it was still listed as active but I had dropped it off 2 days prior. The representative said they would take care of it. I had to call back a second time within 10 minutes of the scheduled return time to make sure that the equipment return was processed.
Christopher FVery nice owner/employees
ANDREW HEverything was taken care of great
HOWARD WThey need to speak English. They could not explain anything
ROBERT N