The office was somewhat dim and a weird set-up but the service was very good.
John D.
Lovers Lane Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Portage, MI 49002
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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My reservation was canceled by the manager of the store, who is yet to contact me after messages from a Uhaul Customer Service representative. This led to being over charged and not having a drop off location. Horrible customer service from the employees and management.
Madison C.The truck smelled very strongly like burnt cigarette butts. I had to drive with the windows down during 35 degree weather to avoid feeling sick. Also the middle compartment was staged and locked in an up position. It would not come down, so I did not have a cup holder for my hot coffee which spilled while driving. Terrible experience and worst uhaul rental to date.
Nathan W.I did not expect that I would have to use a friend's shovel to unbury the trailer from the snow and to then have to break off 2â€-3†of ice, piece by piece, the full length of the trailer in order to use it properly. Took me 15 minutes. I RSVP'd the trailer, so they knew I was coming. Also, I had to go to another location (another hour) to have a part replaced because the strapping was cut too short to even use. i.e.- check out the product and make sure it useable before a customer is scheduled to pick it up.
GREGORY H.Excellent customer service that was quick, efficient and very friendly. Five stars all around. Thank you!
Matthew K.