I was over charger and I request a furniture dolly and it wasn't on the truck. I rented a small truck supposed to have been for $19 and some odd change. Not a van. My total was $77 and some change I was charged $102 and some change change. I was only given 4 hours and usually you get to keep it for at 1 whole day for that price. Wasn't satisfied at all with this location. Deborah Hudson
Trailer Rental & Towing in Portage, MI at Lovers Lane Storage
Moving to or from Portage, MI? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Portage, MI 49002 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Portage, MI
Cargo trailers in Portage, MI are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Lovers Lane Storage!
Utility trailers are perfect for towing large or oversize cargo in Portage, MI 49002. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Lovers Lane Storage provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Portage, MI and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Portage, MI online today!
Trailer and Towing Supplies
No very professional had to wait in the cold while guy warmed up truck and scraped the windows people were very hard to understand
Office appears to be a residential dwelling. Customer must access by a second story exterior wooden staircase, treacherous in winter conditions. Clerk must be paged by doorbell-- took numerous attempts upon initial arrival and return. Clerk asked me to send a text message from the parking lot to her office, acknowledging vehicle condition at time of rental. Big nuisance and waste of my time. Rental clerk should be more helpful in this regard.
VERY GOOD SERVICE AND HELPFUL FAST AND COURTEOUS EMPLOYEES.
Great service helping to get the equipment checked out and on the road safely. Made it very easy when returning.
Your location charged me way to much will never come to your location again
thank you . great service
Small one woman office with a older lady that is very slow. Her office was very cold as she had on a hat and coat. It is hard to understand as she speaks with an accent. The guy that brought me the truck was very nice and he explained in detail what was expected.
Office was under construction. Service was very good and polite. I will rent from this location again.
The right side turning signal on the the trailer didn't work
The truck had no gas in it when we picked it up the sides of the truck was busted on both sides when. We picked it up i will never go back to that location no more
I don't want to have my review mistaken for the branch that did help me because they did get me the truck I needed but the original branch at U-Haul Moving & Storage of Kalamazoo,1004 Portage Kalamazoo, MI 49001 completely screwed me and I am 100% dissatisfied with my experience. I showed up at 9am for my reservation and my wife dropped me off. We were moving our entire house that day with freezing rain in the forecast for later that day. The store where my reservation was for did not have my truck and did not apologize. They basically told me I had to pick it up from another location. I explained to the representative that I had called to confirm the reservation two days prior and she had the audacity to say they would have had my truck ready had I showed up on the day I called to confirm. My wife did not have her phone with her and I had to wait until she came got back to our home to have her come back and get me to then take me to another location to get the truck. I had people waiting at my home to help as well and all this running around put us back a couple hours which led to us having to move during freezing rain. We would have been done had the truck been ready when reserved before the bad weather hit. I feel like a phone call from your company is in order and some compensation should be in store, I honesty have not been that upset in a long time. Completely unprofessional how the store handled the situation that didn't have my truck. My phone number is +16166349453 and I hope someone will call me soon.
Virtual check in was clunky
Everything went great! UHAUL was clean and a comfortable ride.
I have rented from U-Haul from many different locations but this location on lovers lane is by far the best to rent from. Great staff!!
Wonderful service on all levels. We were moving our daughter from WMU to her new place. Always get the truck with the ramp. It is so much quicker to haul furniture. They made it so easy. Highly recommend. Thank you.
This is my go to location. Always friendly. Thanks!
The location was good and the in-person customer service was good. My problem was with the online check-in system - which is absolutely terrible! It took me 30 minutes to try to get the truck before I called the number and thankfully someone was at the location on Sunday. You really need to let customers know in advance everything they will need to provide when checking in. I did not have my passport with me and I did not know the lease agreement number (not on my confirmation page) so I tried to add alternate contacts. I can't believe that you actually call the alternate contacts. Nobody answers their phone anymore! I don't need to tell you that! The online help chat was also worthless and they ended my chat by saying to chat back when I have the paperwork ready to pick up the truck. So they did the equivalent of hanging up on me without providing any help. As you know, moving is stressful enough! You really need to revamp your online check-in experience. Customers should be able to provide everything in advance (photos of drivers license, etc.) so that pick up is a simple process. The only saving grace was that someone was onsite on a Sunday. But I was hoping to be able to do the check-in online to follow Covid safety measures. This experience has made not want to rent from U-haul again. Please change your online check-in system. In the very least, please try to use it yourself and you will understand why I was so frustrated. I also object to the fact that this survey seems to be solely based on the location and not the company! It shows that corporate thinks it is perfect and any problem that a customer has must be with the location. Unbelievable!
The computer used and signature device was sadly rickety. The office was dingy but the service was friendly and competent and quick. The vehicle was in great shape and virtually all of the scratches and dents were correctly noted with X stickers on the vehicle. Thank you.
I was given a wrong pickup time. And now I am being charged 40$ for an extra day after being told on the phone as long as I arrive before 9 30am everything is fine. This was an awful experience.
It was great that someone was there to take back the trailer and not have to do the online return.
I am not the customer. Wrong email. Customer service was to remove my email.
Adela the owner was very attentive and professional. She made sure I had everything I needed for my move. In addition, the trucks in her location are super clean. Excellent service!
Improvements to the office (everything)
This location is disorganized, dirty (the truck was clearly not cleaned - couldn't even see out the windshield for the grime),. The doors were locked and there was no one on site during business hours when we arrived. Will never use this location again!