I reserved an appliance dolly, and when I got there was told they didn’t have one. My reservation was from noon to 8pm. I arrived at 7pm to return the truck, and it was closed which no after hours drop off. I spent an hour there trying to figure out what to do. I had to call the emergency line and was told to take the truck home and return it the next day… which was a HUGE inconvenience for me. Why was my reservation accepted for something they could not do. Very poor experience all around. Will not be renting from UHaul ever again,
Brad i
Rose City Self Storage & Wine Vaults
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Portland, OR 97214
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Customer Reviews
- 4.0 Average Customer Rating
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be full gas all the time
tibebu lThis location suffers from vandalism. Figure out a solution to people stealing gasoline from the available u-haul.
NATHAN HThe gas tank was empty, apparently siphoned off overnight. The gas cap was off and a hose lay next to the truck. That meant I had to go out of my way to get gas before starting my move. The staff were unsurprised and unsympathetic, as if was a routine occurrence. There are duck things as a locking gas cap after all. I’m unlikely to use this location again.
Martin Dvehicle was out of gas( gas cap was off and appeared that the gas had been siphoned earlier) The app that I was required to use and input various bits of information, mileage, gas gauge four sides of the vehicle failed halfway through the uploading, and only gave me an error signal I retain only one picture on my Cell Phone camera. I was told if it was empty, there would still be enough gas to get to the gas station a few blocks away. I was not comfortable finding that while running on an empty tank otherwise the staff was very helpful.
ROBERT N