Moving Truck Rental in Portland, OR at Valvoline Express Care
(U-Haul Neighborhood Dealer)

160 reviews

9330 N Whitaker Rd   Portland, OR 97217

(503) 283-0131

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(503) 283-0131

9330 N Whitaker Rd
Portland, OR 97217

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed
Truck Rentals

One-Way and In-Town Local Rentals in Portland, OR 97217

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Customer Reviews

Average Customer Rating

160 reviews

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Rating:
5.0

None

Carlos G. 
Rating:
5.0

Very helpful and was able to upsize with no problem.

arthur lee D. 
Rating:
2.0

I work for a moving company with the semi truck it mean I'm renting a lot from U-Haul in that specific location I didn't got the service I was accepting to get it was letting me wait too long until he rented me the truck it was a lot of broken glass pieces in the passenger side, after all I rented U-Haul for one day I returned the truck after 3 hour the next day I saw a charge me $20 for overtime after hours I don't get it you have drop off key the renting it's for 24 hours I returned it after 3 hours so I like to get the answer please

Assaf S. 
Rating:
5.0

Thank you! ????

Karl B. 
Rating:
5.0

All perfect

KAREEM C. 
Rating:
3.0

Make sure you handle the reservation as it was booked and not make any changes to it after it's complete.

Teresa W. 
Rating:
4.0

Great service... electrical connector came off the plug on our car... we didn't have lights on the trailer the whole way home and it messed up the pigtail. It all worked out.

Ken W. 
Rating:
1.0

They charged me a license recovery fee and said it was in case I lost the plates. (why the hell would I pay a fee for lost plates, if I haven't even stepped in the vehicle??). They made me initial that they gave me the truck in clean condition, but there was debris all over the floor of the box. He also charged me taxes for the rental...I rented it in Oregon and dropped it off in Oregon. There is no sales tax in Oregon. I've never paid tax in Oregon for a uhaul rental. The guy also said to inspect it for damage, so I did, and then when I showed him pictures of the damage I found, he said it didn't matter as long as I paid for the insurance. So why the hell would he tell me to check it for damages, and then turn around and tell me it doesn't matter?? Major waste of time and completely misleading information. I will be escalating this further along

Estreberto V. 
Rating:
5.0

Ernest was an EXCEPTIONAL employee and made extra effort to make sure our experience was totally satisfactory. We really appreciate his extraordinary care. UHaul didn't provide the equipment we reserved, but because of Ernest's zeal we have a very successful move. Outstanding. The cab on truck was cramped and uncomfortable for long distance travel. Couldn't stretch out for 6 days and 3,267 miles! Extended cab would have been highly appreciated. One of us was disabled and passenger seat didn't recline enough. Foot well was undersized causing a twisted seating position. Dual armrests were excellent, though.

Gary R. 
Rating:
5.0

great staff

Richard H. 
Rating:
5.0

only objection is U-hauls requirement for a second contact person - if you're single or don't have personal friends that could be called if I didn't show up with trailer. You get a person's drivers license plus a credit card to cover. Some people object to the "privacy invasion". Just my opinion. Other wise - everything great. Trailer pulls ideally. Was extremely courteous.

David C. 
Rating:
3.0

you should have a tongue jack on the trailers so one person can disconnect the trailer from his truck

mark D. 
Rating:
5.0

The gentleman ernest was very nice n respectful n veey bubbly loved the service thanks

ella B. 
Rating:
1.0

Truck wasn't ready. 4 quarts low on oil. Low power steering fluid. Less than 1/4 in fuel. Had not even been checked back in from last customer so I had to wait even longer. Not happy

thomas S. 
Rating:
1.0

I will not be using this location again. Professionalism is at an all time low and excuse making at an all time high.I held up my end of the bargain so I'm very disappointed that service wasn't better. If I do what I'm supposed to do, I expect the same from you. There's another location near by, I wouldn't recommend this one.

Roshan A. 
Rating:
1.0

I had to wait for an hour to get the truck. There were cigarettes in the ash trey and the truck. I am sensitive to second hand smoke so I had to stop every half an hour do to a bad headache from the smell. The worst moving experience I have had my entire life. I will never refer uhaul to anyone I meet

CODY C. 
Rating:
4.0

The gentleman that helped us was very busy but stopped what he was doing and totally gave us all his attention and was very helpful. Went above and beyond to help us!

Lisa C. 
Rating:
5.0

Owner/operator was great, - respectful and attentive

laurie F. 
Rating:
4.0

Very good service

CLAES B. 
Rating:
3.0

Have equipment ready when reservation is due. They did not have what I requested (Truck and trailer) Had to go to a different location to pick up. Did not call. Made reservation a month in advance and they still didn't have what I needed.

RIC B. 
Rating:
3.0

Had to unhook the trailer myself.

Ric B. 
Rating:
3.0

I dropped my u-haul after hours. It was a little hard to find at first but they had a drop box and I had no problems with them processing the uhaul return. The location is so-so but it was the closest one to the area of Portland where I was moving to, which was great.

SHANNON B. 
Rating:
5.0

did not meet anyone. dropped off after closing

RICKY P. 
Rating:
1.0

I rented a truck & when I recieved it, the contract indicated 1/2 tank of fuel. It actually just under, but I figured it was reasonable to round a little. I drove it 27 miles & put 4 gallons in bringing it to nearly identical level that was received. When I received the emailed receipt, it shows 3/8 tank & charged me for 5.6 gallons. I tried calling the local number on the receipt, no one picks up & it is a non-identifying machine that cut me off 10 seconds in to my message. I contacted their customer service online & was told I needed to dispute it at the location! When I told them I tried, I was referred to the regional office. It shouldn't be this hard & honestly probably isn't worth the $22 to keep pursuing.

Michael P. 
Rating:
2.0

They talked me into bringing the truck back to their location by telling me it would be less expensive than a one way. Turns out, it was more expensive. Additionally, they weren't even sure they had the size I had reserved. One guy was smoking as he was showing me the truck, the other guy had one in his hand ready to light the entire time he was working with me. Gross place.

JEANA H. 
No reviews have been submitted for this location.

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