Check in process was a little wonky due to the app not allowing me to check in or return my equipment. It took a couple additional phone calls over two days to close out my rental and receive a receipt with this location.
WILBUR B
Parkrose Hardware Portland
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Portland, OR 97220
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I have no idea why you would have rented something out under my dad's name since he has been dead since March 19th 2022. I just discovered this email saying that there was a rental on 422/25. There's no way this could have happened so I have no idea who you rented to but never rent anything out under my dad's name again. His street name wasn't even correct. Did you check a driver's license? Did you check any ID for my dad? Was this paid for or did it get charged to my Dad's credit cards? As far as we know all of those got closed after he passed away. I will be calling this location tomorrow.
Dick WThe guy on the front counter tricked me into the $8 protection/coverage. When I asked he just said U-Haul has a lot of extra taxes. Then he couldn’t print a receipt/contract. Pretty poor cs on his part.
DAVY SAsh and Jason at the service desk upon return were great.
JOSHUA SCustomer service severely lacking,rude person,felt like I was bothering them.
Dedri W