My rating unfortunately should not be on the site but on the inspector and company itself. Truck only had one working headlight. After returning it. My account was double charged. If you can’t afford to be charged twice and be with out for an additional week. Be prepared for your account to go in the red.
Nathan J
United Pacific Rocket 5460
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Portland, OR 97232
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Things could not have gone better. The Rocket people were most friendly and helpful.
morgan pI rented a vehicle from U-Haul on March 22nd, 2025. At the time of rental, I was charged $81.61, which included an estimated distance of 22 miles. However, on March 26th, I noticed an additional charge of $26.04 to my account without any prior notification or explanation. I have photographic evidence confirming the vehicle was driven exactly 24 miles, and I refueled the gas tank to the original level. Additionally, the vehicle's interior was already unclean at the time of pick-up, and I have documentation of its condition. I think U-Haul should have provided detailed information on why this extra charge was applied.
Mina KCleanest location and easiest u-haul rental I have ever done! The 24 hour location is a definite plus.
Scott AExcellent and personable customer service, a pleasure from beginning to end. Thank you for making it so easy!
Gail S