Took about an hour just for us to get checked in which cut into an hour I was paying for and then they gave away our truck so we had to get a new one
Moving Truck Rental in Portsmouth, VA at U-Haul Moving & Storage at Airline Blvd
Moving to or from Portsmouth, VA 23701? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Airline Blvd.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Airline Blvd
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Portsmouth, VA.
Cargo vans and pickup truck rentals in Portsmouth, VA
U-Haul cargo van rentals and pickup trucks in Portsmouth, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Portsmouth, VA 23701. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Sales associates had an attiude
The key FOB used to lock and unlock the vehicle did not work. Could not afford the time to go to the office for them to replace the battery. It should have been checked/worked prior to the vehicle being put online for pickup.
Great service very helpful
I had to come to this U-Haul location to get equipment that they are dealer did not have it was further away from my home and the staff when we picked up the items was not very friendly and kind of rude. When I return the items to the store however the staff there was wonderful nice and understanding I would recommend this location for any future business in that area
Explain the contract. I was not aware that it was going to cost as much as it did. More expensive than I wanted.
Very friendly staff!
Better customer service Clean vehicles Air in all tires Hire people with people skills
The representative was on the phone with her boyfriend trying to find him a rapid covid testing place. I had to wait until after she got off the phone talking with them and tell him that information. This was very I professional.
I left a tin that had money in the uhaul when I returned it. I went back 30 min later and it wasnt there and everyone there denied seeing it including the woman who processed the return. The one guy sent me to the back of the storage lot to wander aimlessly claiming my uhaul was back there... it wasn't. Very sad.
Keep up good work,be safe and God bless
Keep up the great work!!
Keep up the great work!
Up front pricing! There was changes made and when I called to extend my rental no info was given about closing the current account. If I would have know that charging my card more twice due to closing and adding extra day. Multiple holes was placed on my card a lot of funds was held up just for this rental also they are still charging me even as of today and I paid thought I paid everything for when I made the settlement of the current of the recent account. Made this experience very difficult and different. I have been using U-Haul for years and didn't have this problem from the locations in Norfolk
The mobile return did not work I could not complete the after our return and I was charged $20 because it was not made clear I had to download the app to make return I'm sorry I was not tech savvy enough it cost me $20 for my trouble.
The young lady who waited on me at pickup was fantastic. She had 3 people in the lobby and 2 more on the phone. She was in control of it all and absolutely as polite and attentive as she could be. I will use this location again because of her. Thank you.
Shana had excellent customer service! She was very pleasant and accommodating. When we first picked up the truck, the male and female behind the counter had poor customer service - didn't greet us upon entering, spoke in an annoyed and monotones voice, and had no sense of urgency. And it wasn't like we arrived first thing in the morning! Shana made the remaining experience pleasant -we appreciate that.
Great staff. I needed to change the move date and they assisted quickly with no issues. Staff showed me how to use the auto transport and it was a real breeze
The App check-in process was ridicules. It took over 35 minutes after submitting my credentials. I actually received access to the vehicle around 8:45. Which should have changed my drop off time. I wish I had been instructed to bring my passport for personal identification, it would have been simpler than calling a close relative.
The only problem is the van had a warning that it needed an oil change.
A great team that ensure I had all I rented & that I was safe. Much appreciated.
Tell potential customers method of payment. I did not know I had to have a credit card so I used my debit card foolishly, but only had enough for the initial payment. Upon returning the truck I learned they took out the amount for the mileage thus overdrawing my account. I am not happy about that. I am an 89 year old widow and done receive benefits until after the first of the month. I felt violated!
Customer service couid have been more friendly. Could have told customer they would receive email to inspect vehicle pror to taking off lot as well as the need to fill truck back to amount received.
Everyone was excellent. They were very courteous and very helpful. I have and will continue to recommend your Uhaul facilities. Thank you once again for the kind help and service.