Charged me with wrong mileage
Moving Truck Rental in Prince George, VA at U-Haul Moving & Storage of Jefferson Park
Moving to or from Prince George, VA 23875? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Jefferson Park.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Jefferson Park
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Prince George, VA.
Cargo vans and pickup truck rentals in Prince George, VA
U-Haul cargo van rentals and pickup trucks in Prince George, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Prince George, VA 23875. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Overcharged for less than 10 miles. Prince George Jefferson location, worker didn't even try to help when needing help pulling out of space. Never renting again.
Prices and oddball charges are rediculous
Remove snow and ice from vehicles. Was difficult to clean off of windows for a large truck without extra long scrapers designed for large vehicles. Otherwise, excellent service.
Confirm/check the truck before giving to the customer. The truck I rented had pillows in it, the dolly's seal was already broken and the gas was below where it was said to be.
My item was not ready. Was told it is nothing they can do about it. I'm trying to figure out how to get my $50 reservation guarantee.
The office smelled of weed.
Both of the young ladies i dealt with were very professional and worked great with me. We had an issue with the truck assignment in the morning but she worked fast to fix the issue and sent me on my way!
Employee wasn't helpful, nor the boss
You're documentation said the tank was on full it was actually below three quarters so it cost me about $15 more than what your contract said. Not a huge deal but when people are moving sometimes every dollar counts.
U-Haul may be the best company . . . EVR! I always LOVE working with you all.
they were great!
There was no dolly in the truck like we ordered and if there is no one there you can't get in touch with anyone to get assistance. Not user friendly at all.
I arrived 32 minutes late to pick up my truck but still 1.5 hours before closing time and the doors were locked, and nobody was there. When I called to see what was going on i was treated extremely poorly. Customer service is AWFUL and whoever manages operations needs some serious training on how to OPERATE a business. I will LOUDLY tell anybody and everybody i know to avoid this place like the plague.
We waited at the facility for an hour before finding out that the manager is working at another facility and couldn't come. There was no phone number, or paper on the door explaining this. We called U Haul many time during that hour and every time we're told that the facility is open and the manager is just running late! We talked to at least 5 agents before one finally told us what was happening!
I have a lot to address with the location on oaklawn Blvd in Hopewell that is where my business took place in getting my refund and a receipt but had me pick up the truck at the Jefferson location which is stated. I was treated with disrespect when I asked if we could go back to the truck to address the difference we had in milage , gas, and leaves in the truck . Employee was upset we didn't use self check out but I tried explaining that it wouldn't load anything but a receipt of pick up location so we took our own pics from memory of recently renting one and the employee stated we were good to go we didn't have to do self check in etc so we had no way to do a self check out for this other employee and she had a few other things that we had to address that were false and they removed and then still tried telling me I was getting a refund on a card when I paid cash , so we got thru that but I still have a different milage amount and I put more gas in it then when I left it and that there were a couple leaves in the back of the truck. We asked if we could go to the truck with her she refused and said I'll take off the extra gas charge and gave us the charge for milage we didn't use and $25 for the leaves which the truck was swept out and we really wanted to see which truck she checked because it felt like she checked the wrong one but wouldn't show us. So we finally got a refund but still feel she charged us wrongfully with other additional charges and will not let us see or compare pictures etc. I was enjoying using uhaul until this experience now I will no longer rent thru uhaul nor suggest anyone use this location or uhaul in general
Awesome customer service. David was very nice and professional. Check in was good despite tech issues but no fault of David. I'd definitely rent from here again.
David was very knowledgeable and efficient, the whole operation there worked well.
Everything went smooth. From picking up the truck to returning it was great! Thank you.
The equipment is good but the Customer Service name: Monroe is really bad. I'd made contract with the gentleman names Todd for $317.00 from 0930 01Sept to 0930 on 04Sept with the pick location at the Oakland Blvd, VA near Fort Lee. However the day I picked up the 26ft truck at 0915 they told me to pick up at different location where I met Monroe again. He told me the contract now needed to change because it's different location which I understood however the detail of the contract should be the same except the location. Monroe told me it wasn't the same because it was different entity which he meant now you deal with me so the contract got changed from $317.00 to $350 something and the date changed to 01Sept to 03Sept one day short. I asked why the contract it was not the same, Monroe said it is different entity again. I asked for the hard copy of the contract and Monroe didn't give it to me or even tried to give it. he told me he emailed it to me. I told him if I drove this track and got stopped by the police how did I prove it to the police it's not stolen truck. Monroe didn't care to give it but still said checked my email. He gave me to the truck but I stopped him told him you forgot something you needed to let me check the exterior of the truck checking for dent, scratches anything I could identity as it's not normal wears. I drove the truck out of the U-Haul parking, just about making a right turn I noticed that the fuel gauge shown was not full. so I had to drive to where I could turn around to come back to U-Haul to meet with Monroe again and let him know that the truck was not full and he told me "we don't need to give you the full tank so check your contract" I told him you did give me print out of the contract how do I know. He told me Todd should have told me this. I was thinking you said this was now different entity then he was the one had to tell me not Todd. I ended up park the truck at U-Haul and drove my POV to the Oakland U-Haul location to get a hard copy of my contract and drove back to the truck where I asked Monroe where it told me on the contract where the level of the fuel looking like so I would top it off to where it originally was. 03Sept I returned the truck where I met Monroe again he asked me for the Contract# I told him you had it in the system he claim he had not. He said I couldn't close document without the contract# I looked at him like crazy for what I told me that I couldn't pull my contract from U-Haul computer then I had to pull my cell phone for the pix I took of my contract and let Monroe know so I could close my contract.. Monroe told me I owe additional $158 something for the mileage that exceeded 461 miles which was less than 40 miles which should be 40x.$.98 still don't make $158 then I asked him why $100+ more Monroe told me because I didn't top off fuel to where I should. I told him I did we could go look now to prove his right and I'm wrong. Monroe denied " I'm not going" then I sai
I am a huge fan of this Uhaul location. They go above and beyond to provide the BEST customer service! The manager is very hands-on and delightfully helpful. I will certainly choose this location for my Uhaul needs. Thanks for the great service!
Your system has to be update Thank,
Improve: My expectations of a "per day" rental was not met. I rented on 05 April 2019 at 11a.m. and was told and contacted to have the vehicle returned by 5 p.m. the same day. That is not a "days" rental. I understand additional costs and insurance but $19.99 a day ultimately turned into a $100 rental when I returned the vehicle at 2:00 pm (a 3 hr rental). I had to rush completing the tasks I had to do because of the required return time. I was very unhappy with this aspect of the rental, a day is 24hrs and you should keep your word that you advertise. Additional, $1.20 per mile is exorbitant. Tenure truckers don't make that rate per mile. Uhaul needs to do better in that aspect for their customers.