The staff at the drop off was excellent.Cyrus T.
Moving Truck Rental in Providence, RI at We Gas
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Providence, RI 02909
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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This location has limited room for Uhauls. However they had the one I needed when I needed it. Once the guy arrived I was done in like 10 minutes and on my way.Joseph L.
Excellent perhaps a little more signage otherwise, very happy,George A.
Absolutely the worst experience. I would never recommend anyone to use the We Gas location. The staff was EXTREMELY EXTREMELY rude and refused to let me drop off the trailer, even though I had identified this site and day as the drop off location in my rental agreement. I was rudely told they didn't have room and to take it somewhere else. No kidding, there is no room at all at this tiny location, let alone to be a UHual rental location. I suggested they should have been expecting my drop off as they accepted my reservation. After my refusal to take it elsewhere they angerly pointed to the road and said to leave it and walked away. All I can say is wow, I can't believe those people work with actual customers.Peter B.
Kisa is fantastic to work with and wonderful to chat with while finalizing the U Haul paperwork. There location and staff have always been easy to work with for all sizes of rentals.Adam O.
Everyone was very friendly and helpful, and I had an overall good experience with uhaul. Thank- you.Kathleen J.
Small lot, very little spaceDevon C.
The man working was so friendly and kind. It was strange that the online attendant asked for 3 different types of verification and made the process much longer. If you needed and/or wanted that information why did you not ask for that earlier when I made the reservation? What a solid waste of my employers time, my time, the very kind man at the station's time, and then my friend's time who had to confirm that it was me. I could have given you all of that information the day before with the reservation, when people were free to give such information The day before online, It made it seem like my passport was enough to allow the reservation was enough, but it wasn't. I would have given my managers number to verify earlier if I had known that I would have waited 10+ min for you to call my friend to confirm it was me. Aside from the initial upset, everything was easy and went very smooth.Jacob B.
The same good serviceTimothy S.
Sam & crew are the best !Myron C.
We got great service at WE GAS, I wouldn't change a thing. The gentlemen who helped us were wonderful! I would definitely recommend this location to a friend! Thanks again, WE GAS!!Danielle G.
My issue with this experience is based on receiving incorrect pricing info, and in general receiving conflicting information every time I called U Haul. Additionally, I called on Saturday 11/2 and was told a manager would call me Monday, however no one called and now it's Wednesday. I was told that if I return my rental truck earlier than anticipated, I'd be credited for the days I didn't use it. However, I was charged in full and was told I wouldn't be refunded for days I didn't even have the truck in my possession. I expect a credit for refunding the truck on Saturday vs Sunday, as was explained to me in my initial phone call, and I would also appreciate consideration for the fact that I received conflicting information and that on one has reached out as promised. I can be reached at 401-714-1729. Thank you.Kim M.
Only thing it's a little $$ Home Depot has better priceLizaida R.
Excellent personnel!David D.
5 star service!Jikku S.
The alternative person verification gave me a hard time. The person in the chat said that the verification was sent when it wasn't. And the system gave me a hard time because my home address if in RI and my license address is in NH.Lydia T.
Awesome service from WeGas. Will definitely recommend them in the futureKristina L.
The guy was late, when he told me he would be there earlier, said his car broke down, he did the contract on his phone and sent the paperwork via email. The truck stunk like a latrine, and then I was double charged 2 days later. This place sucks!!!Ava J.
Outstanding Service by the two gentlemen who helped us!Karl U.
Need to get someone English! We didn't understand anything guy was saying. Couldn't understand how much he taking off credit card or cost itself. We even put extra gas in truck. No thank you or discount or anything. Bad experience! Hire someone with great English!Richard Y.
Radio did not function.Madison T.
1. They actually quickly helped with a mechanical problem I had to help me on my way. 2. There was an issues with the wire for lighting on the trailer and they very rapidly fixed that as wellMichael G.
Parking area is small.Robert S.
Owner told me could have the truck up too 6 hours even if the contracts said 330pm plus I've picked the truck up at 1250pm which hasn't give me enough time to do my errands this is unacceptable and should deal with great consequencesalexis E.