The young lady at the front desk had no customer service skills and was not helpful at all. She was grumpy and would not listen when I explained I already fill it up with gas. She seems to be angry of working there. She charged me 2 gallons of gas extra. Telling me that it is under the level. I returned the truck the same day 3 hours later after I checked it out. I drove 4 miles total and it is reflected in the reported mileage. I put 1 gallon of gas to replace any gas used in those 4 miles and had the receipt. But she didn't care and did not want to look at the receipt. I don't know if it is her having a bad day or being racist towards Hispanics. The second guy working there was very helpful and kudos to that guy and the rental equipment. But again lady if you are not happy working there change your job.
Moving Truck Rental in Provo, UT at U-Haul Moving & Storage of Bulldog Blvd
Moving to or from Provo, UT 84604? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Bulldog Blvd.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Bulldog Blvd
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Pickups Small jobs -
Cargo vans Small jobs -
10' truck Studio to
1 Bedroom Apt. -
15' truck 1 Bedroom Home
to 2 Bedroom Apt. -
17' truck Home up to 2 bedrooms -
20' truck 2 Bedroom Home
to 3 Bedroom Apt. -
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Provo, UT.
Cargo vans and pickup truck rentals in Provo, UT
U-Haul cargo van rentals and pickup trucks in Provo, UT are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Provo, UT 84604. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
Features
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Customer Reviews
They seemed irritated that we asked them a question when we brought the truck in. I am so sorry I had no idea you were closed. They were very irritated I even said a thing to them because they were already closed. Made me feel like I was a bother
We had reserved a truck for our moving day and it wasn't there when we arrived. We had to settle for a smaller one, which wasn't tall enough for our taller furniture to stand up in, which meant more trips for our movers as they had to lay armoires and other items down flat, costing us more money as they are paid by the hour. We didn't get a deal or money off our bill except to tell us that they wouldn't charge for mileage, which was not applicable as it was a local move. We rented an appliance dolly which was broken. Needless to say, it was not an ideal rental experience.
Easier access and better parking for customers, the location was hard to enter and exit.
Excellent, friendly service!
Uhaul share website is glitchy. Wouldn't uoad pictures when taken. Took about 45 minutes to return equipment because of these issues
We only frustrating thing was I was trying to check in online and it wouldn't work that way. So I could go in but then they hooked me up with my truck right away so it was great.
You have to park your car across the street at the Wahlgreens as they want to reserve parking for their equipment only. I lost 15-20 minutes due to the parking issue and had to transfer items from my car to the truck in freezing snowy weather and then figure out where to leave the truck while I moved my car across the street. It was a stressful situation and I was late to meet our family who gathered to help our daughter move because of the parking issue. I've never had to park my car at a neighboring business before when renting from Uhaul. I will pick a different rental location in the future and will make sure they have on-site parking.
Your Employee was very professional and went well above and beyond to help us out...
I have no suggestions for continued improvement. I felt very satisfied with the agent and service I received from your location.
Lower your prices.
Exceptional service. I am very pleased with this location.
Nothing needs to change to improve the rental process. It was incredibly easy to rent the truck online, the company called me the following morning to discuss the rental and make sure everything was how I needed it to be, and once at the rental lot it was an incredibly quick and smooth process. The truck was clean and the staff was very friendly and clear about the rental contract. Returning the vehicle was easy as well. I would definitely recommend this rental location to others.
Train the staff better
Staff was friendly and patient. They were extremely accommodating and knowledgeable. Very friendly service! A+
Customer service was phenomenal, the equipment had some issues
Nice and quick drop off.
Not enough space, to much equipment on the lot.
Store personnel met me in the parking lot as soon as I arrived. They were very fast, friendly and courteous. Thanks!
None
The return line lane needs signage to tell people to pull all the way up. The first person did not pull all the way forward so my return was unnecessary forced to sticking out in the lot more than it needed to be.
we arrived at our reservation time and their were two men at the desk one was helping another customer and not wearing a mask while the other was on his phone. We stood there for 20-30 minutes before another employer came out from the back to help us. We were very upset with the behavior of that employee and how he wasted our time.
The only issue we had was trying to do the mobile pickup, the app didn't work. it just kept saying turn on location, which our location was on, and we couldn't ever move past that step. Other than that the experience was fine and the people we worked with were very helpful and friendly.
It was a good experience. The team did a good job managing my rental.
I don't know you can improve . Less than ten minutes for check in . Staff was efficient and professional. Great job. Pick up and drop off.
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