I reserved a 6x12 trailer and it was not there on the day I was scheduled to pick up. Williams Lake BC was the haul location. I had to drive 1.5 hours to Quesnel to pick up a trailer and back to Williams Lake. Turns out someone took the trailer instead of a small trailer and no one noticed or checked. They just left them to grab any trailer. Major disappointed
RONALD R
Bliss The Ultimate Grilled Take Out
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Quesnel, BC V2J1T7
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Customer Reviews
- 4.5 Average Customer Rating
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The drop off location in Quesnel does not have any personnel on site. No one came to help unhook the trailer. I would have appreciated someone being there to help.
DIANNE MCustomer service at the Wellington Nanaimo location was excellent, staff was very friendly and accommodating
Fred MKeep up the great service and friendliness!
DAVID GEasy and clear communication. But the trailer aucks. I rented 12x6' but it has additional almost 7 feet betqeen the trailer and the car, so it was like hauling 19feet long trailer. Crazy. The worst part, this trailer does not have a jack, so if you are not strong, you have no chance of lifting this trailer by yourself. This is quite absurd, especially if its an emergency or the trailer ia fully loaded etc...really weird
KAROLINA W