First off, I had rented from a different location (Christiansburg) originally because that was much closer to where I was going to be all day. When they called me on Sunday July 20th to tell me that my reservation was changed to Radford, they hung up as soon as the call came to my phone without leaving a voicemail (I have call screening to block spam so I never had a chance to pick up the phone). Upon picking up my trailer, this location did not have the proper 4pin to 7pin adapter to hook up the brake lights. The attendant told us to go to the truck stop up the road to buy one ourselves, and they didn’t even have the part. Had to drive 11 miles to Lowe’s with no brake lights to buy the part myself. Got lucky there were no cops out to pull me over. Would not recommend this location, but again I didn’t even choose it to begin with.
Adam P
Quality Inn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Radford, VA 24141
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- 4.0 Average Customer Rating
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When we paid to pick up truck, it was $87. The receipt that we got later Saturday after returning the truck was 104. We picked up at 12:30, returned about 3:15. The clerk never mentioned any extra charges.
SHARON SIt’s not the location fault UHaul changed pickup location It was easy to get in and out of….
Scott SAgain- they changed my drop off location to a location 20 miles away. Not cool.
Matthew KJust awful.
Richard C