Not a thing everyone was so nice and respectful to me. Things went smoothly with pickup and drop off.
SHARON G
Duck In Deli #9
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Radford, VA 24141
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The pickup location wasn’t our original place, but we had no problem with the place or the employee. He was nice and help by providing the contact number for UHaul. Our problem was with the whole process of reserving a 10’ truck for one of the Christiansburg, VA locations. We reserved, but the day before our 4 1/2 hour drive to pick up the truck, I was told that they couldn’t guarantee that a truck would be available! I only found this out because I called to ensure that it would be there, due to our traveling a long distance. I had seen other complaints about trucks not being available and I knew that would be unacceptable. The final invoice price was also $100 more than when I originally reserved it! 😡 When need the truck and had another 8 1/2 hours to go, so we did what we had to do. The few employees that we spoke with on the phone were helpful. The problem is with the company.
Scott LI'm 100% dissatisfied at U-Haul as a company. The website is misleading and states it is $14.95 rental per day. Nowhere on the site does it tell you there is a extra cost to drop off at a different location for $517 !!!! This is misleading and a bunch of bull. i would have rented my Trailer in Greenville SC drove to VA and drove back for less that $50. This is a rip-off and will tell everyone i know what kind of scam this is. Be up front and honest!
ROBERT JThey didn't provide me with the moving blankets and I asked for. And then your U-Haul company charged me $96 for missing equipment. So I will be having a call with you on Monday morning to get my $96 refunded
James CThe service guy there was doing his best. But he was alone, trying to run a convenience store while also checking in and checking out multiple trucks and trailers. I am glad he did, but he had to let one customer go into the supply closet in the back to get his own furniture pads. The guy on duty deserves tons of credit, but the location was just struggling.
TIMOTHY S