I experienced rain during the trip to Idaho and the truck leaked in two places and destroyed some of my belongings. I see on the contract that the "Equipment is water resistant and not waterproof". I presumed that meant around the doors, etc. but instead this truck leaked in the middle of the cargo area near the front and along one wall saturating the cardboard moving boxes and the contents! The truck was decent to drive but had 112,531 miles on it when I picked it up and apparently too old or not maintained and repaired adequately. Sadly there was damage to boxes with books, music, etc. Some items were able to be dried out and usable. This 26' truck needs to be repaired before anyone else has their belongings ruined! I expected better equipment from U Haul!
DANIEL M
Bens Autos & Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rancho Cucamonga, CA 91730
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The truck storage area needed to be cleaned and swept out a bit better. The person checking me in/out was very kind.
KIM SDry helpful and friendly people
JUAN MGreat service and great employees
ROBERT VNot A Thing. Good Job
PAMELA M