I reserved 2 dollies. As I was leaving after getting the keys, I asked if the dollies were inside the truck. He said, "no, we don't have those here." He didn't say anything when I confirmed the rental the day before and said nothing until I brought it up. THIS IS TERRIBLE CUSTOMER SERVICE. THIS LOCATION IS AWFUL. Because I had to drive to a UHaul well out of my way, I was charged for additional mileage. This should not have happened.
Josephine S
Reading Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Reading, PA 19601
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The dashboard was not clean, and it was oily.
MAZIAR REasy to pick up and no issues.
EARL TTotal bullshit! The Van had less than 3/4 gas and I returned it with more than I got at rental. I also have a witness to confirm! I was charged for additional gas, which is ridiculous! I will never rent from them again, and will make sure that I get word out! I expect a refund, and will make issue without it!
Tom MGracias por su servicio me sentí muy bien y el camión en muy buen estado gracia por su servicio y atención el joven muy simpático muy amable
Tania R