I paid $821 on pickup for 48 hr use,300miles free.I dropped it off a day early.with less than 400miles on it.I was told i would recieve a refund for early drop off.Instead i was billed an additional $536.
MARTIN B
Gardner Valley Feed
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Redding, CA 96003
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Customer Reviews
- 3.5 Average Customer Rating
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The facility is located on a main highway. It is surrounded by a cyclone fence with 2 locked gates. There was a set of mail boxes next to the road with a section of grass between those the the cyclone fence. Just wide enough to park the truck. No signage anywhere to designate where to put the returned truck or the key. We ended up calling customer service and asking for advice. We were advised to download the app and complete it so the liabilities did not fall on us. Reluctantly, we did this to avoid being liable. The pictures requested where a pain and had to be taken multiple times before finalization was met. We also had to make a second trip to the facility the next morning to return the key. The people where nice and there were no additional problems upon returning. I would recommend this location only when it is open.
VINCENT HThe location was a bit off the beaten path and was a feed store. The employee was great, he had never rented a U haul and was able to figure things out really well. It would have been better to pick up the truck at a regular U-haul location.
Dana SCharged me for fuel even though I returned it with the same fuel I picked it up with
Clint BIt's a feed store. It's not going to look like an airport terminal or your Aunt Bee's parlor. They handled the drop off quickly. Done.
JAMES B