The location was changed 3 times on my reservation which was incredibly confusing. As well, I was never informed that my reservation was changed to self service which lead to me unnecessarily sitting in front of the store for 20 mins waiting for them to open. The lock box wouldn't open, and the process was pretty confusing because I didn't know it was supposed to be self service, that is not what I chose when i confirmed my reservation. Allen from customer service was a complete rock star and turned my experience around. He got me the correct lock box code and swapped my reservation so i had the right truck. If not for Allen I would be incredibly upset, but thanks to Allen I'm mostly happy with the outcome.
Moving Truck Rental in Redlands, CA at Secure Storage Redlands
Moving to or from Redlands, CA 92373? Get FREE truck rental rate quotes at Secure Storage Redlands.
Get FREE moving truck, pickup truck and cargo van rental quotes at Secure Storage Redlands
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Redlands, CA.
Cargo vans and pickup truck rentals in Redlands, CA
U-Haul cargo van rentals and pickup trucks in Redlands, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Redlands, CA 92373. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Shelly was very nice and knowledgeable. Computers seemed to be a bit out dated, cause they ran very slow through the process. Other than that, the whole experience was top notch! Thank you
I had a reservation at another U-Haul location and when I went to that location they had my reservation but did not have my truck . I had to scramble to find another truck this put all my deliveries and pickups hours behind and I lost one load . I rent every Thursday from the same location . No help or compensation was afford
When I got to my first destination my rental with your company had changed my pickup location 16 miles from where I was supposed to be. Than getting the truck there was no furniture dolly ,pads , utility dolly upon arrival. I was told to go down to the original destination for pickup the rental truck and they would have it . It is now have to drive the Rental truck back to the other location the get supplies. The rental agent told me that they would have everything in needed. So upon getting to other location they told me they DO NOT HAVE ANYTHING for me . Than tell me to drive to another location which they will diffently had my supplies. Upon getting to that location was told they only have a furniture dolly and they will have too look for the other supplies. After ten minutes they said they had the pads and NO UTILITY DOLLY. THAN TOLD ME THEY HAVE ONE TO BUY ONLY. SO when I left I had pads , and furniture dolly . So I had to go buy a dolly for myself . I need to be refunded for the supplies on this trip . Next time I will be thinking twice about using you company for any future business. Thank you for your time, James Fontes
Previous rentals transported marijuana, truck smelled really bad and my 15 year old son was getting nauseous!
It was after hours when I returned the vehicle but everything was fine I turned it in as I got it and I thank the uhaul people at both ends
The Uhaul representative was so helpful and friendly. We appreciated her help, especially in a rough time and moving.
More of a variety of truck sizes.
The woman working there is excellent! She is very knowledgeable, friendly, and professional. I will return to that location for future rental needs.
You can notify customers before hand that you do NOT offer any ramps (even for rent!!) with 10' trucks. We had to invest $25 at Home Depot to rent 2 ramps for 1 day! Hopefully we will never have to deal with U-Haul again!!! The truck is scary to ride in and you about bounce out of your seat going over every overpass! There should be a passenger hand grip above the door to hold on to!
Nothing to improve on service was great and friendly.
The lady that helped us was wonderful and funny . Tell her we said thank you for all her help.
Shelle was excellent! She helped me on a last minute emergency need for a truck, even though she was about to close!
I was ripped off, lied about fees and charges, paid cash. Wrong miles were reported, charged for another day I didnt have because the uhaul location couldn't find me in the system to return.
Shelly was great and helpful.
The entire moving process can be very stressful if things don't go as planned. Shelly knows her stuff and runs a tight ship. She was clear on Truck availability, pick-up,drop-off, and how much my total anticipated bill would be. She took a lot of stress away from our move! Thank her for me! Martin vandenberg
Nothing. An awesome job by the staff.
I wish they had more selection of trucks available. The car also could've used a washing on the outside. However, the customer service at this location was excellent and hassle-free. I would also suggest listing specifically in the instructions that you have to squeeze the lock first before it opens.
We had no idea how to get access to our U-Haul. We had the location changed on us only the day before, no one was there when we picked it up (granted in was 7 am), and the online location through the U-Haul app was incorrect so we had to wait half an hour on the phone until someone realized what went wrong.
She was very helpful. I hope all your location has a lady like her!
Don't say your going to match a competitor and then don't actually do it . You shorted millage on actual contract and did not cover your environmental fee that 5$ was no big deal but the short millage. That shouldn't have happened !
I am very satisfied with my experience and don't have recommendations for improvement.