The check out person at the Sammamish location seemed completely un-oriented or new. She could not explain the process or charges for the rental. The return location in Everett was great.
STEPHEN K
Marymoor Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Redmond, WA 98052
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Equipment was not available for mobile pickup. Location didn’t open until one hour after my pickup was scheduled. Location needs to open by pickup time.
SAMUEL HThis location was not opened during regular business hours. I arrived at 1:25 PM and there was no one available to check in the truck with. The online check in process is clunky but probably necessary.
ARNOLD LSuper friendly and helpful staff.
STEVEN DThe office was closed when I was supposed to pick up the truck. I had to leave to meet the movers and was told when I called the main U-Haul office someone would be present from 11a-12p. I returned at 1115a and the office staff was leaving, having locked the key in the vault. I had to ask how to get access. I went online as directed, I did not receive the needed code. The office staff told me to call the UHaul office and left the site. I was finally connected with the Truck Share line where I had to re-upload all of my information. I was finally able to access the truck and drive away at 12p, when I should have had the truck at 1030a. Worst experience I have had with U-Haul and I have needed to rent trucks regularly from multiple sites. I will not return to this location.
DAWN M