User friendly online reservation, courteous and professional
Jocelyne P
Shiva Transport Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Regina, SK S4N6S3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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My reservation location was changed, adding additional mileage and there was an addition charge for moving blankets we neither requested not received. The local office was unable to resolve the issues but a call to customer service eventually fixed everything satisfactorily. Staff were all pleasant & polite both on site and with customer service. Despite the hassles I would still use the service but ensure I review the receipt details carefully afterward.
Doug NStrayed off ok. When we got to the drop off point, the business was closed. THERE WAS NO DROPBOX FOR KEYS. It said online it was open until 10, we arrived at 7. So I called uhaul to figure out an alternate plan. We were directed to proceed to another drop site over 120 km away and promised that we would not be charged for the mileage. So we went way out of our way and did the drop off. Received an email the next day from Adam Boughton from Uhaul in Manitoba. Surprise, they are charging for the extra mileage because according to Adam “you could have just left the vehicle there and put the keys in the Dropbox. THERE WAS NO DROPBOX GENIUS.And he will not return emails or phone me despite multiple attempts by me to contact him. So I got charged over 200 extra because their Dépôt was closed, there was no Dropbox and I added significant distance to my trip and paid for the fuel. If you have any options other than uhaul I’d suggest you use it
Jennifer TOffice and yard are in pretty rough shape, but the staff was friendly and the trailer worked well.
DAVID GTerrible trucks. Had to trade one out for another bc check light on. ABS light came on with the second one while on highway! Not clean behind or beside seats.Nobody at original location when I booked last week told me to pick up at completely other location. And the latter was absolutely terrible parking lot; really great employees otherwise at Park St. Regina but next time I will simply rent a covered trailer and pull w truck instead of these old decrepit vehicles that everyone trashes when they drive them.
MARGARET P