The staff at Rona in Humboldt Saskatchewan need to be aware of how to rent a unit. We wasted a lot of time waiting around for someone who was knowledgeable about how the rental agreement worked and which unit we rented.
Kevin K
Humboldt Lumber Mart Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Humboldt, SK S0K2A0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The pickup location is not where you actually need it. I had 2 hours added on my day because I had to go somewhere else to pickup the truck. Not convenient, especially when you are on a time crunch. Nothing was said at the initial call, so that would have been nice to know. I was driving 3.5 hours in the first place and then to learn it was not at the location I wanted to pickup, which is why i picked Saskatoon, for the convenience.
Bonnie ENothing was wrong with this location. It was you that dropped the ball. It took close to an hour and a half to pick this unit up do to a computer problem that occurred within your reservation system. Absolutely pitiful. I have severe arthritis and was lucky the young lady found me a chair before I fell over. I felt sorry for her having to continuously apologize to me over your systems failure. I suggest you you rewrite this customer review and extend it to include yourselves and your reservation system instead of hiding behind the rental location insinuating everything is on them. Its time you take responsibility for your mistakes.
Jim BThe web forms that need to get filled in are ridiculously stupid, duplicate info everywhere.
Brad GNothing. Everything was great!
Jeannette E