Cherie B. on 7/13/2016
Rating:
The man was very nice and helpful which we liked very much. It was not crowded and it was easy to pick up the truck. However, this was not the location we requested online so picking it up added an extra level of running around on our moving day which put us behind schedule. We also found the blankets we rented were not packaged in plastic like we have had before. They were dirty and tattered, not what I would expect when having to pay for them. We also discovered later that on the back of the Safe Move Rental Tag, it says, "Corner cap is torn with a temporary aluminum tape repair. Customer accepts the risk of water damage." This was never brought to our attention and was not written in a place that was easy to see. We would NEVER have accepted a truck that put us at risk for water damage!! We have irreplaceable things like pictures and documents that were in our shipment, We were very upset when we discovered this.
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