No fault of the agent, but there was issues with the software that made the check-in process way too long. She had to get IT involved to grant access to her computer. Apparently there was a 40 second delay, so it took an extremely long time. Turns out her location was set to the wrong store which caused her difficulties finding my rental.
VINCENT J
Our City Storage at Northtowne
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Reno, NV 89512
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Woke up to a flat tire.
JOHN RMy requested was answered in a timely manner, in spite of a short notice on my side. I am satisfied with the service.
ALEXEY VWe were sent over from the Oddie location and had to wait 45 minutes for the ladies to return to the office. However after this hiccup everything went great 👍
LAURIE GTruck was loud and had exhaust leak. Forgot the pads. I called to try and get another truck keep getting routed to another center. Had trouble retuning the truck. I have rented from U-Haul ar least 50 times. This was the most difficult
AMANDA S