They run your cards when they are not suppose to, threatens customers with collections and sending the police after customers. This is all before you even return the truck. then when you do return the truck have receipts paid in full they continue to run your card for weeks after.
Moving Truck Rental in Renton, WA at U-Haul Storage of Renton
Moving to or from Renton, WA 98057? Get FREE truck rental rate quotes at U-Haul Storage of Renton.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Storage of Renton
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Renton, WA.
Cargo vans and pickup truck rentals in Renton, WA
U-Haul cargo van rentals and pickup trucks in Renton, WA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Renton, WA 98057. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Easy pick up and return
Stood in line for an hour to complete the rental due to staffing. Hourly movers standing around waiting on me to get back to load the truck. The truck had an 1/8th of a tank of gas, so I had to put more miles on the truck just to go put gas in it.The contract said bring it back with a 1/4 tank. I asked for an adjustment on return time to compensate for the wait time to rent it, counter person balked.I had the truck back early anyway. While this location is closest to me, the wait time to rent is always long - and though I have rented here many times, they ALWAYS have to re-input my information which also takes time. This info should be in the system. If you can e-mail me surveys and reservations, it must be in there. When you rent vehicles by the day or by the hour - and you pay by the mile for use- timing and readiness is important. Next round, I try a different rental.
6x12 trailer was pretty old and beat up, but it did the job for our short trip. The highlight was Will, the asst. Manager. On a busy Sunday morning, short staffed, he was curteous, professional, very detailed and even handled an overloaded lobby during COVID with polite professional request to keep the lobby clear of friends, and only primary people needed to be inside. Really great job, and called an employee who apparently didn't know he was late while handling my transaction. Didn't miss a beat with me, told me what he was doing, and then his interaction with the employee was positive, non-judgmental, and all around a good leader for your team there. Said he'd only been there a week. Hope he lasts.
Website is cumbersome. Trailer ratchets for wheel straps rusty. Right rear parking light not working properly. Brake and turn signal worked fine on it.
Your place was great and it was really convenient to where I was needing to rent a truck for a few hours to help with a move. Nice staff, and the truck ran great.
The dude that was there on 1/12/21 around 2 pm was rude and ordering me around on how to backup to park the transport car at a specific spot. I was struggling because I don't have experience backing those things up and I could see this fellow getting upset and shaking his head I rolled down the window and told him that I didn't like his attitude and asked him why couldn't I just leave the rental anywhere there but he just left on to some other costumer that was there. I ended up backing up easily by myself like he wanted he was doing more of a harm than helping
Employees charged me for 3 days when I only had the trailer for 1.5 days, after Employee tried to rush me and have me return the trailer before I was done using it.
The check in and drop off workers were both polite and helpful
At my age 67 they worked with me and I thank u guys
There was a used Dental Floss Pick in the cup holder when I received the cargo van. Other than that the experience was smooth, sanitary and seamless.
Everything was perfect. Thank you for making moving so easy and your customer service was perfect.
Customer service was excellent. The employees were kind, patient, helpful, and pleasant.
Rude person. Made me park the trailer myself without asking if unfelt comfortable doing so which I wasn't. It was mortifying trying to back up a trailer for the first time.
I live the customer service I get from this location that's why we use it. All of the people there great our organization with respect. We use this location weekly. Thanks to Brian and the team.
Don't plan poorly and expect customers to return exactly on time due to unforeseen events so another dollar can be made for next customer. Do no call clients telling them to hurry because another customer is wanting the truck you have. Worst Uhal experience ever, harassed multiple times to hurry up from Uhaul rep then when the truck was dropped off the "waiting customer" found something else and was fine, no phone call to tell us that. Really hope this location go out of business. Will never use Uhaul as I called customer service and this is expected and approved behavior. Since the customer after me, we wouldnt want o keep waiting but screw me if I need 2 more hours, what am I supposed to do? Grow more arms? Freeze time? Fuck that location and fuck the person that called me to tell me to hurry up, which did nothing. By the way, I am going to report that Uhaul does not clean its trucks even with Covid, way to go Uhaul ..|.. (>_<)
Fire the manager at this location. Upon returning the trailer while backing up into the parking stall the U Haul lot employee took it upon him self to yell at me while concentrating backing this trailer up. An verbal altercation occurred, unacceptable business practice from this employee. Customer first!
Tail lights on car hauler only worked for brakes and turn signal, no knob on driver window, passenger window shook if closed all the way. Chains on car hauler were left dangling and not secured.
Baut and Switch
The truck is great to drive, I put yes on equipment, but it could have been cleaned better. I had someone blow out back of truck was not clean. The inside needed some cleaning, the other time I rented truck it was clean.
They switched my rental without calling me.
Mileage rate was much higher than expected
The guys are totally cool.
GM needs to work on his people skills. A bit dismissive, like we should know all about U-haul process & procedure, despite the fact that we might be a new customer. Otherwise, the experience would have been "excellent". Rico in the Tacoma, WA location was awesome. Same GM also dissed him as clueless. Very unprofessional.