Unhappy I was charged a $20 administration fee because of the required smartphone check in for an after hours drop-off. Despite the fact the vehicle was returned clean, fueled, and by the agreed time. I was not aware beforehand this was required on return, and the "share my location" on the web link would not work, just hang there.
Moving Truck Rental in Richmond, BC at Simply Self Storage
Moving to or from Richmond, BC V6X2W3? Get FREE truck rental rate quotes at Simply Self Storage.
Get FREE moving truck, pickup truck and cargo van rental quotes at Simply Self Storage
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Richmond, BC.
Cargo vans and pickup truck rentals in Richmond, BC
U-Haul cargo van rentals and pickup trucks in Richmond, BC are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Richmond, BC V6X2W3. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
I never received my official breakdown receipt
The man who helped us was very kind and knowledgeable
Friendly helpful service
Excellent customer service
Mileage costs are way too high
only issue was that the rental had to be picked up from a different location than anticipated. It's not sufficient to get 24hrs notice.
The equipment was well maintained but not so clean. However, everything worked out just fine. There was an extra fee applied that should not have been debited, but the manager has already ordered the refund - which I am waiting from u-haul still.
Train the staff better on how to use the software or get better software or hardware. It took us a whole hour of waiting for the lady to figure things out. And we were the only people there.
Fantastic service, everything went seamlessly!!
When collecting the car lot of delay because PUS device for cards was not working. I brought the car back 1 hour earlier (23 hours instead of 24) and employee Eric was okay but an U-Haul manager (white Toyota Camry hybrid / Asian looks) very rude and fully customer UNFRIENDLY. he locked the office door just when I wanted to enter and told me to phone his staff by the number on a sheet on that door. What a disaster.
Was nice once I approached but I had to engage
The truck was clean inside the cab and box. Outside was covered in bugs. Not really an issue but looks ugly.
The front window was dirty. Lots of bugs and bird droppings. The cabin of the vehicle also smelt strongly of smoke.
Truck was ready for me when I arrived and check in/out was quick and as quoted.
Friendly, knowledgeable, helpful. Thank you for greeting us with a smile, the guy helping around the office was so nice too ??
The truck had to ABS light on and the dealer was unaware.
Your rep had no idea on how to process my reservation. The price I was charged was not the price I was quoted. Very disappointed!
Lower mileage rates ;) Smooth sailing, great experience thanks.
You provived a truck exactly when needed. can't ask for better than that
Great people nice and helpful
Excellent customer service provided by Armand.????
Better understanding of insurance - cargo, driver etc. location wasn't a u-haul location but storage company not a full U-Haul company. Any specific questions wouldn't be answered by representative.
I'd like to start by saying that U-Haul is a great service - it served the purpose of moving. However, I am dissatisfied with a number of thing and would like to request a call from a managing staff. I incurred unnecessary expenses due to unavailability of equipment I requested. Firstly, I ordered a 20 foot truck because of the amount of my belongings. I was given a 26 foot truck instead without any prior warning or a heads up. The 26 foot truck was far too big for my stuff so I had to purchase straps to secure my things in place. It was also inconvenient for loading and unloading. Secondly, the larger truck has a higher gas consumption so the management's decision to give me a larger truck cost me extra gas money. Lastly, I was charged for gas. When I picked up the truck, there was 226k to empty. When I dropped it off, there was 230k to empty. I don't believe I should have been charged. The extra charge day was caused by me having to clean the dirty truck and dealing with loading the truck on a busy street, the 6 feet make a difference. Please call me at 780-804-5442 to discuss my experience and a partial refund. Thank you.
Have more accessible parking for big trucks. We had to park our 26' truck on the toad as there was no parking for a vehicle of that size in their parking lot