U-Haul at West Broad

U-Haul at West Broad

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Address

4511 W Broad St
Richmond, VA 23230

(804) 355-1708

(@ Westmoreland St Across From Richmond Ford)
Driving directions

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

Moving Truck Rental in Richmond, VA at U-Haul at West Broad

Moving to or from Richmond, VA, 23230? Get FREE truck rental rate quotes at U-Haul at West Broad. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Richmond, VA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at West Broad

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Richmond, VA.

Cargo vans and pickup truck rentals in Richmond, VA

U-Haul cargo van rentals and pickup trucks in Richmond, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Richmond, VA, 23230. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Richmond, VA, reserve a van for your moving needs from U-Haul at West Broad!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

travis s. on 9/24/2016
Rating: 4 out of 5 stars

Never never lie to a customer

David M. on 9/22/2016
Rating: 4 out of 5 stars

Our organization uses rental trucks for in town and out of town to move equipment several times a month. We were experimenting with UHaul on this trip. The costs was similar to our other truck rental options however I was sent out in a truck that was poorly maintained. The driver's door had been wrecked and it it did shut tight. I drove with hours of a whistling sound. Thank you for your availability. The office staff was very good at the UHaul office in Richmond but we need more properly maintained equipment than someone in town just changing apartments.

CHARLES T. on 9/21/2016
Rating: 5 out of 5 stars

Extremely helpful staff.

ROBERT S. on 9/20/2016
Rating: 5 out of 5 stars

Brandon did an excellent job. He was knowledgeable and very helpful. He made the loading and unloading process for the car transport easy.

Joe A. on 9/17/2016
Rating: 5 out of 5 stars

Truck needs a front end alignment. Trucks should come with power windows and locks.

THOMAS C. on 9/15/2016
Rating: 4 out of 5 stars

The item I needed wasn't available at the location I called but within an hour an associate from another location had contacted me with the item available. I gave her a window of time and the item was ready when we arrived. Very nice people at both locations.

Chris N. on 9/12/2016
Rating: 5 out of 5 stars

Only had one person at the counter and that made me wait 10-15 minutes. I was not in a rush so I understand they were busy.

ANDREW c. on 9/11/2016
Rating: 2 out of 5 stars

Sincerely, awful service not necessarily from this location but from U-Haul in general. I made a reservation just to find out my preferred location is closed on Sundays. Why would U-Haul allow this reservation to be made? So, in the last hour, we had to find another location to serve us. We went there and they had changed the time for pick up to two hours later than we had arrived (the service member there was excellent, they found us another truck at another location). Needless, to say, I will not be recommending U-Haul. That was a crazy ordeal to just rent a small truck. Ugh.

JULIAN S. on 9/6/2016
Rating: 2 out of 5 stars

The staff was sassy and did not believe that a reservation had been made for us by another location because they didn't see it until they "looked for it in the other place." Plus it turned out that the first store had reserved the wrong size trailer for us.

Barry M. on 9/5/2016
Rating: 3 out of 5 stars

Improved customer parking

Bruce H. on 9/3/2016
Rating: 5 out of 5 stars

Smooth, easy rental. The pickup bed was not the cleanest. I returned it cleaner then I started with

clayton c. on 9/2/2016
Rating: 5 out of 5 stars

I had to drive outside of my city just to obtain an motorcycle hitch with truck. There's 3 U-Haul's which where closer.

Caitlin W. on 9/2/2016
Rating: 5 out of 5 stars

I've been using this location for the last few years. Brandon gave the by far the best customer service I've received yet!

Spencer C. on 9/1/2016
Rating: 3 out of 5 stars

Was given the truck at a gas level below 3/8 and returned the truck at the same gas level but was quoted below that level and charged an exorbenant fee. Will not recommend a

LILLIAN S. on 9/1/2016
Rating: 3 out of 5 stars

Less cluttered on the inside. Navigating to and from the service desks was not pleasant.

LAWANDA H. on 8/31/2016
Rating: 5 out of 5 stars

Great worker nice lady

Kevin G. on 8/30/2016
Rating: 5 out of 5 stars

General manager as well as another staff member there that i forgot his name that has helped me twice now there are great! Super friendly and just a pleasure to deal with. Ive rented from this location multiple times and theres a location closer to my residence but because of the great service have came back to this location. Always have what i need. Will be back in about a week to rent again! Thanks a lot. Aside from the location i wish that with the thousands i spend a year with you guys between my father and i can get better rates for being a loyal customer.

Elizabeth M. on 8/29/2016
Rating: 3 out of 5 stars

Make it clear where a customer can park their vehicle. When I arrived, I circled the building twice and even zig zagged behind the building where there seemed to be access points to 3 different lots, but all with signs for neighboring businesses. A Uhaul employee happened to be outside on my 3rd pass of the front so I was able to ask him where to go. (initially I was told to park where a rental used to, then I had to move into the back lot that was labeled employees only for a neighboring company that apparently is friendly with Uhaul?) This location's lot is actually really tight with rentals packed into each available inch while leaving a way to lap the building. Other than the parking confusion, this location was great. Friendly personable employees (no drones just pushing buttons) with the equipment I needed.

BRIAN B. on 8/29/2016
Rating: 4 out of 5 stars

No bugs!!

Thomas L. on 8/29/2016
Rating: 5 out of 5 stars

great location

CATHERINE C. on 8/27/2016
Rating: 5 out of 5 stars

Make certain all dashboard notices are taken care of. The flat tire indicator light was on and I asked about it before I left the lot, and was told it just had not been reset. Other than that, I have rented several times from this location and received prompt and great attention!

John Z. on 8/25/2016
Rating: 5 out of 5 stars

people were great

Mark F. on 8/22/2016
Rating: 5 out of 5 stars

Had excellent service at this location. Check-in when smoothly and employee was very helpful and informative.

William P. on 8/22/2016
Rating: 4 out of 5 stars

Customer service rep courteous and helpful.

BELINDA S. on 8/22/2016
Rating: 5 out of 5 stars

I had a great experience with this location. The truck was clean and ran well. The staff was very personnal and professional.