U-Haul at West Broad

U-Haul at West Broad

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Address

4511 W Broad St
Richmond, VA 23230

(804) 355-1708

(@ Westmoreland St Across From Richmond Ford)
Driving directions

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

Moving Truck Rental in Richmond, VA at U-Haul at West Broad

Moving to or from Richmond, VA, 23230? Get FREE truck rental rate quotes at U-Haul at West Broad. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Richmond, VA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at West Broad

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Richmond, VA.

Cargo vans and pickup truck rentals in Richmond, VA

U-Haul cargo van rentals and pickup trucks in Richmond, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Richmond, VA, 23230. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Richmond, VA, reserve a van for your moving needs from U-Haul at West Broad!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

ROBERT P. on 11/23/2016
Rating: 5 out of 5 stars

The truck engine light came on after 7 miles Had a big move planned ; store Mgr said to call Roadside Maintenance Had to drive the truck back Advice : service the vehicles before you rent them

Anthony C. on 11/20/2016
Rating: 5 out of 5 stars

Attentive, courteous and efficient.

TOM S. on 11/18/2016
Rating: 4 out of 5 stars

No complaints

Parker H. on 11/9/2016
Rating: 3 out of 5 stars

Could explain things a bit more in-depth.

Sandra W. on 11/9/2016
Rating: 5 out of 5 stars

What a fantastic group of employees. Always professional and helpful. This is definately my go to location for truck rentals!

JUDITH V. on 11/8/2016
Rating: 4 out of 5 stars

Polite, friendly, helpful staff. I will definitely come back to this location!

James E. on 11/7/2016
Rating: 4 out of 5 stars

Tried to book for more than 24 hours on a weekend and the system wouldn't let me do this. I spoke to Brenda the sales attendant and she couldn't even extend the time. I had to wait and receive a call on Saturday to extend the time.

Adam L. on 11/6/2016
Rating: 3 out of 5 stars

Everything went great with reserving and pickup, the truck ran well and we got the job done. My only negative experience was when returning the truck, I parked it in the return lane (which is where I was told to put it when picking up the truck) went in to return the key, and the employee told me, I need you to move it across the lot to a different area. I had returned the truck and turned in the keys, and rudely told to go move it somewhere else 20ft away. I did what I was supposed to do and parked where I was told to park, and felt it was this guys job to move the truck 20ft. Anyway, not trying to bicker, everything went well with the move, I just didn't like this one encounter on the return.

Nathaniel M. on 11/4/2016
Rating: 5 out of 5 stars

Keep doing what you're doing! The staff were friendly when I picked up the vehicle, the vehicle was almost new and in great shape, and Jay was very helpful with turning in the vehicle. The facility is clean and very well organized. Impressive!

DOMINGA B. on 11/3/2016
Rating: 5 out of 5 stars

Fast and friendly service!!!

Lynn N. on 11/1/2016
Rating: 5 out of 5 stars

Staff was excellent and whole experience was stress free. Many thanks!

Katherine C. on 10/31/2016
Rating: 5 out of 5 stars

Everything was excellent

Suzanne D. on 10/27/2016
Rating: 5 out of 5 stars

Returning truck was a bit confusing. I don't recall being told which entrance to use. It is marked but a verbal explanation may have helped. Other wise a very good experience and everyone was very helpful and polite. Will use this location again if needed.

ERICA E. on 10/27/2016
Rating: 5 out of 5 stars

I have been renting from this location for years. This is the first time I was given a cargo van that had a broken side mirror, the rear bumper was falling off, and there was more "X" stickers on the van than could be counted. I was told that this van was used by the USPS for over a month. I do not think that it should have been rented out until the damages were fixed.

JEREMY N. on 10/25/2016
Rating: 3 out of 5 stars

Need to imprive in customer service. Did not feel comfortable at registrar I felt rushed and nobody else was in the line and it was only 4:00 p.m.

metro m. on 10/23/2016
Rating: 5 out of 5 stars

I would like to see printed invoice charges explained more clearly such as: rental tax, environmental fee. I am not sure what all fees are. Thanks

AIDAN C. on 10/20/2016
Rating: 3 out of 5 stars

Both headlights burned out. Forced to pay delivery staff $40 in extra pay. Have contacted manager regarding recouping some of that cost. Lindsay Benesek (Uhaul West Broad, Richmond, Va, lindsay_benesek@uhaul.com / 8047200266) by phone and email and received no response.

ROBIN M. on 10/14/2016
Rating: 5 out of 5 stars

A seamless, easy experience. Thank you Linsay & staff!

Margaret L. on 10/13/2016
Rating: 5 out of 5 stars

Very good experience with the van rental. I would definitely rent from this location and use the same truck again.

William S. on 10/10/2016
Rating: 5 out of 5 stars

Nothing really - the people were efficient and friendly and the van was clean worked properly - a good experience

Nyshea P. on 10/2/2016
Rating: 5 out of 5 stars

The associate was quick to respond to my issue. She made good suggestions to better suit my needs regarding truck rental. Sorry but it was a great experience

JORDAN W. on 10/1/2016
Rating: 5 out of 5 stars

Nate was an excellent employee!

Stephan B. on 9/29/2016
Rating: 3 out of 5 stars

overall I was happy with the service . even though we added 4 gallons of fuel for the 19 miles we drove . we were still charged for $ 7.50 extra for fuel .So ....we'll consider your fuel economy and double check your fuel readings carefully in the future.

GARLAND S. on 9/28/2016
Rating: 5 out of 5 stars

Coffee

travis s. on 9/24/2016
Rating: 4 out of 5 stars

Never never lie to a customer