U-Haul at West Broad

U-Haul at West Broad

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4511 W Broad St
Richmond, VA 23230

(804) 355-1708

(@ Westmoreland St Across From Richmond Ford)
Driving directions


Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm


  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Richmond, VA at U-Haul at West Broad

Moving to or from Richmond, VA, 23230? Get FREE truck rental rate quotes at U-Haul at West Broad. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Richmond, VA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at West Broad

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Richmond, VA.

Cargo vans and pickup truck rentals in Richmond, VA

U-Haul cargo van rentals and pickup trucks in Richmond, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Richmond, VA, 23230. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Richmond, VA, reserve a van for your moving needs from U-Haul at West Broad!

$19.95 Pickup truck and cargo van rentals


  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

CIERRA B. on 2/11/2016
Rating: 5 out of 5 stars

Just make sure that the vehicle will start

Patrick R. on 2/9/2016
Rating: 5 out of 5 stars

Walter is a great asset to your company! Patrick Riley

JIM L. on 2/7/2016
Rating: 5 out of 5 stars

No complaints just compliments. Your staff was great. Very knowledgeable, friendly, pleasant, and just good guys (Sherod, Marquis, Ricky, Brandon) Well done!

ROSALIND A. on 2/1/2016
Rating: 5 out of 5 stars

Everything was GREAT! I have no complaints. Great customer service. The best I ever had with renting trucks.

Catherine M. on 1/31/2016
Rating: 5 out of 5 stars

The front desk staff was so great! This location made my move a breeze.

RAYMOND P. on 1/31/2016
Rating: 2 out of 5 stars

The customer service rep seemed to be pre occupied with something else. Other than completing the paperwork there was absolutely no assistance. I identified what appeared to be minor additional damage and the rep made no attempt to verify what I was talking about. I have rented from a much larger uhaul location just off broad street with a much more positive experience

Paolo G. on 1/30/2016
Rating: 5 out of 5 stars

Better customer service handling phone inquiries

LAURENE B. on 1/25/2016
Rating: 3 out of 5 stars

Disappointed that truck did not have cruise control. 2200 mile journey without it makes for very sore feet and legs.

ERIN F. on 1/17/2016
Rating: 3 out of 5 stars

This location was very accommodating, however it was the second location all the way across town that we had to go to because our reservation was changed and we were not notified. Despite the fact that customer service argued with me saying I was, which made the experience all the more disappointing.

JENNIFER H. on 1/16/2016
Rating: 3 out of 5 stars

We use this location for all of our moves and I can't say this was a bad experience but it consisted of a customer representative who was a robot.. Friendly but it consisted of " drivers license, sign here and handing of keys and instructions. I feel as if that role should have someone who wants to represent company and be engaging. After using this location my feelings have changed and will probably go to another location where I felt as if I was valued.

LYNNE F. on 1/10/2016
Rating: 5 out of 5 stars

Very helpful, pleasant and fast! Great service Uhaul, you are doing it right!

DENNIS B. on 1/10/2016
Rating: 5 out of 5 stars

Did have a flat tire about 20 minutes outside of Richmond, VA, but everything was fine at time of pick up.

JOHN S. on 1/10/2016
Rating: 4 out of 5 stars

They where very helpful and patient with us having to leave and return because I had left my hitch at home. They let us set up a reservation, so our time did not start until we actually took the trailer.

Michael P. on 1/9/2016
Rating: 5 out of 5 stars

Great people working there.

MELVIN E. on 1/7/2016
Rating: 5 out of 5 stars

The staff I dealt with--three different gentlemen in all--were unusually courteous and efficient. That makes a real difference in encouraging me to do more business there.

ALETHEA T. on 1/3/2016
Rating: 5 out of 5 stars

The staff were extremely courteous and professional. The rental truck was clean and reliable! Thanks for the outstanding service!

CHRISTIAN W. on 1/2/2016
Rating: 5 out of 5 stars

The three young men were very helpful.

hugh E. on 12/30/2015
Rating: 5 out of 5 stars

Customer service was great! Really friendly and polite. Thanks Guys! The truck was really old and made strange noises when in reverse and turning- like a whale call. Not sure I would want to drive it on a mountain road.

TREVOR F. on 12/29/2015
Rating: 5 out of 5 stars

Fantastic customer service at the location. Just awesome. Telling all my friends

ALI H. on 12/21/2015
Rating: 4 out of 5 stars

The people were very nice and helpful. Thank you very much.

ELHADI Y. on 12/20/2015
Rating: 5 out of 5 stars

The road side assistance customer service is terrible

EDWIN R. on 12/14/2015
Rating: 5 out of 5 stars

Prompt and friendly service

Kaia M. on 12/14/2015
Rating: 2 out of 5 stars

Make sure you bill correctly. The sun-visors were also dirty, as was the truck-bed.

John R. on 12/13/2015
Rating: 5 out of 5 stars

These guys are willing to stop, take the time to make the rental work for the customer. Some customers are regulars knowing what they are doing. Some customers are one time movers with a thousand other things on their mind. These guys get it and help.

Mary P. on 12/10/2015
Rating: 5 out of 5 stars

Perfectly satisfied