I’d like to say that the staff was trying. This situation occurs I feel every blue moon with consumers. But when it rained it sure did pour. NOTHING went right with this rental from start to finish. Drove 3 hours to procure this rental just to spend another 3 hours with a multitude of issues. The straw that broke the camels back happened after everything went through and we were told to wait outside for the employee to pull up with our rental. After 15 minutes of waiting we checked in with the staff and found out that they gave our truck to someone else. WOW what a circus?! As everything was falling apart - another truck arrived and so they just sold me that and added a trailer to it to make up for the loss in size. The trailer is supposed to be given as a courtesy due to the many of issues I endured. Unbeknownst to me; having a trailer ends up being a big problem when I had to return it all…
CAMILLE M
High Desert Home Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ridgecrest, CA 93555
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Excellent service, friendly employees.
JOSEPH FThe workers from desk clerk to yard men were very polite and helpful. Thank you very much Vidia.
WILLIAM CIf a handicappers is 3 or 4 hours latleyou will let it slide
ANDREW HStaff is helpful, positive experience.
THOMAS S