If the next customer returns the truck before the time, they should not be charged extra for hours they did not have it. Also, the phone number does not work and no one has answered my email about compensating me for the unused hours.
Siara-Lauren B
Starr Street Parking
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ridgewood, NY 11385
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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I had to wait for around an hour for someone to check me in
Olivia KVan had the lights of Check Engine and Check Oil on. At another locations I had received the vehicles with enough gas, probably full tank, ut was not like that in this case This place was not really an UHaul location, it was a garage with tiny office, hard to talk to the employee because they only have a window that he opened like 1/4th of the window to talk. I asked for supplies and the guy said that his boss was out of tien and they didn’t have any. When I returned the van, I asked some questions to the attendant but he said that he didn’t know anything. It was just a weird place.
Gladys FBetter costumer service. Gentleman who passed me the key in the morning, was rushing me to come and pick up the truck as soon as I can. He also threatened me that he will leave the location if don’t show up sooner. Overall, good equipment, but poor customer service. Next time I will use Penske. A little more expensive, bit way more serious.
SMAIL VI was debited twice. I got a receipt for a debit of N156.44 but was also debited $133.66 with no receipt. This should be reviewed and reversed
Afolabi S