My location was changed. I was told the reservation was updated and it was not. I called day of to make sure everything was ready. They tried to fix the reservation to allow online pick up via app. The person did not let the store know. The store closed and then I had to wait for 45 minutes for the store owner to come and get me a key to the truck I rented.
Jared F
River Bend Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cheyenne, WY 82009
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Newer fleet would be nice, equip was well maintained for the mileage, but still...
Russell TYou Guys were Rock Stars helping me to navigate my moving into my new apartment. Thank You so much.
ANGELA EGreat location, friendly staff and quick drop off.
Chad LThere was a great deal of messaging from U-Haul on unavailable sized trucks and locations for my rental. Pickup time was also problematic compared to the time I preferred. This created some scheduling issues for me as I was trying to pickup commercial equipment for my business and had to coordinate additional changes to my schedule and my destination as a result. Just a mess. I will say that I was very happy with the service I received at my pickup location. They were fast and very professional at getting me checked-in and drop off was very easy. I would recommend the location.
Fred H