The truck was good. Appliance Dolly was missing straps and very beat up. I also got charged for 2 Gallons of fuel despite returning the truck with more fuel than it was checked out with. The rental location was pretty sketchy as well. The only upsides were the condition of the truck and proximity to the Fairmount neighborhood.
AARON W
Good Neighbor Groceries
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Worth, TX 76110
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Customer Reviews
- 3.0 Average Customer Rating
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Excellent customer service. So simple with rental and return. Out the door less than 5 minutes. Perfect location. Great value. Would highly recommend.
Ross RNice customer service. Near TCU college for drop off. Sketchy area. Small convenience store with lots of people drinking alcohol outside.
David W45 minutes of my life I will never get back negotiating with inept staff!
Richard MThe lady that was helping us was so unprofessional she wanted to overcharge us and then she still charges what she wanted. We had to go back to get a refund and just get charged for what was told originally we were told 217 and she wanted to charge us like three something and then this morning I woke up to another $171 charged so I’m gonna go up there and ask why she keep charging our card and to take off the card there is no reason for her to keep our card on file whatsoever
Anna j