I reserved a 15’ truck and packing blankets. When I showed up, there was no blankets and only the smallest truck, which means I didn’t get a ramp. I picked it up with a 1/4 tank of gas, took it to the gas station, and when I tried to fill up the tank, gas POURED out of the bottom. I took the truck back, and the guy helping us said that this happens. People go under the truck and mess with a hose to access and steal the gas. Well, if that happens, why is it not checked BEFORE renting it out?! Then he had trouble getting us a new reservation for a different truck. He was very stressed and scatterbrained, and not well trained. He had to call U Haul for help. Overall terrible experience.
Leon M
Adams Smoke Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Riverside, CA 92504
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Equipment add ons were missing in the truck. Very inconvenient when moving and you need dollies.
Jessica CAt first, I thought there would be someone to receive the vehicle keys, but it was much simpler once they explained that I just needed to leave the keys in a box and the van at the designated location. Thank you very much, it was excellent service!
damaris gNicee
TERESA RThe process was easy. I will be back
Demerick L