The location and attendant was great. The online check-in process was a disaster. I tried doing it online because the website said it would save me time. It was not made abundantly clear beforehand that I would need two, separate alternate contact persons to verify my eligibility to rent the truck; that uhaul would have to call them individually; and that I'd have to start the process from scratch if one of them didn't know I was listing them as an alternate and didn't pick up the phone right away. It was so stupid, I said forget it and checked in with the attendant at the location instead. He was nice, efficient, and hassle-free. Figure out a better online check-in process.
Moving Truck Rental in Riverside, CA at A Storage Place La Sierra LP
Moving to or from Riverside, CA 92505? Get FREE truck rental rate quotes at A Storage Place La Sierra LP.
Get FREE moving truck, pickup truck and cargo van rental quotes at A Storage Place La Sierra LP
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Riverside, CA.
Cargo vans and pickup truck rentals in Riverside, CA
U-Haul cargo van rentals and pickup trucks in Riverside, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Riverside, CA 92505. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Staff always super friendly and helpful.. made easier the process of renting the vehicle and offered options for the drop off .. made it super convenient
Very helpful! Great customer service! Definitely recommend this place!! Thank you!
Have rented trucks here before and always great service
a very smooth OPERATION
Truck was dirty inside. During COVID-19 pandemic the website says trucks are thoroughly cleaned and sanitized for safety. I don't think that was the case. Inside window was very dirty making it hard to see during sun glare. Pickup on the app was easy though.
I found Steve exceptionally helpful and provided great service.
The team that works at this location were very helpful in handling the rental process.
i initially reserved a 26 ft truck over ten days in advance. the day prior to our move, i received a call from uhaul stating that the 26ft could only be picked up at Chino. (way too far) I went to the original location to see if they still had the 26ft truck that i had reserved. they claimed they had just reserved it the hour before. when i angrily explained that i had reserved it 10 days prior, they said the truck could only be used if the truck was returned to their facility so they rented it to someone else. i asked why i wasnt at least called to see if that was a possibility and they just shrugged. i ended up with a 20 ft truck with a round trip and paying for mileage both ways. i also had to enlist additional help with personal trucks with five round trips to pay for. this was the worse service i have ever experienced and i will not use their services again. oh, the 20 ft truck was supposed to have 6 moving blankets inside and there were none.
everything was good, friendly personnel and equipment well maintained.
Keep up the smooth work guys. Henry O
Great service! Took less than 10 minutes to get the Uhaul. Strongly recommend this site.
Steve was most helpful & friendly! He was so patient as we kept coming in & going out to help us with things we were too rushed or naive to understand. The door open alarm was most annoying though, as we had the driver's door open at first contact with the truck... and then getting in-& -out so frequently. Didn't like the bulge from the furniture pads on the wall in the box and the "for rent" dolly taking up floor space. But everything worked out well. So convenient and quick to do our short move task!
Cargo area was dirty when I received the truck. It got my couches dirty.
Somehow my reservation for a 26' truck was changed and then cancelled without my knowledge. The lock on the back of the truck was broken and was easily opened by simply pulling on it. This was by far the worst moving experience I've ever had with uhaul.
The truck was given to me on empty. The indicator said it would have 1/4 tank. It took me $40 to fill the tank to where it said it was given to me at. After my trip i put another $20 in for gas to get it to 1/4 tank. I was then told i brought it on Empty and was charged an additional $64. The trucks brakes were horrible and almost caused an accident. I contacted and filed an official complaint and seek my $64 charges to be reimbursed.
I had a storage unit at this location, so it was perfect to get the truck and empty my storage all at the same location. The staff is friendly and reliable.
Customer service was great and the whole process was very quick. Very professional staff.
My review is for the behind the scene people who did this reservation it was my worst experience with Uhaul by far. Did the reservation one day before pick up day, received a confirmation on the time and pick location, the day of the pick up I received a call in the morning saying the location does not have the truck they'ed assign to you after I was already outside ready to pick it up. They assigned another location and I drove again to the updated it location same thing they said we don't have the truck!!!! After driving again to the last location where I picked up the truck from. By that time I had already wasted 3 hours of my day for moving, and I had to pay extra money for the the moving company I got to help with the moving for the three hours I wasted. I'm requesting a refund for my over all unhappy experience.
Customer service was very good. Just keep do wh your doing.
So I rented s uhaul truck at this location. The rental agreement said the truck had a quarter tank of gas but it actually had no gas. i should of checked but these rental locations have always been good about the readiness of the truck. i ended getting stranded in the middle of an uphill roadway and had to wait about an hour for someone to bring me gas.
Everything was great, easy transaction. Was in and out in less than 10 mins. Only thing I would recommend is having the associate actually do the walk through with the customer rather than have the customer do the walk through themselves. Once I arrived home and started packing the truck I had notices the blankets and dolly had no green tag that I was told it would have. When checking out the associate had mentioned if the tags are missing we would get charged the fee for using the blankets and dolly. Once I noticed this I called the location and informed them. I was told it was fine and would not be charged. I have not seen the final bill so I'm still not sure if I got charged for it. Other than that it was a great experience. Would definitely rent a truck from this location again.
Inside of the cab was very filthy... Lots of trash and dirty left behind... It would be nice if someone would ? to see if customers left it free of dirt and trash...
Helpful in trying to get me a refund for the gas. I returned the truck with one quarter tank full. As opposed to receiving it empty from pico rivera location