Have the movimg truck that the cu s tomer reserved in advance . do mot call the customer a say your truck you reserved was extend to the previos person. And charge extra milleage. Very bad customer service.
Moving Truck Rental in Riverside, CA at U-Haul of Riverside
Moving to or from Riverside, CA 92507? Get FREE truck rental rate quotes at U-Haul of Riverside.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Riverside
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Riverside, CA.
Cargo vans and pickup truck rentals in Riverside, CA
U-Haul cargo van rentals and pickup trucks in Riverside, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Riverside, CA 92507. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Nothing really, everything was great. The only issue I had to deal with was that I needed to travel on the toll roads and there was no provision for that so I will most likely be receiving a toll penalty.
My only negative comment is I reserved the trailer at the corona location 5 minutes from home after discovering the trailer wasn't there I was sent to ontario location 30 minutes away to be informed not trailer there so I was sent to riverside location to finally pick up trailer..for my convenience I was allowed to drop off trailer at my home location which was nice I will say the lady which I wish I knew her name the lady that does scheduling that I contacted through u-haul customer support line she was terrific outstanding and so very helpful she walked me through this process found the correct location for my trailer arranged for me to drop off at location bye my house and was all around a pleasant and helpful person to talk to. Due to her helpfulness and immediate customer service I will for sure be back renting from u-haul and refer a friend. Had the not come to my aid I wouldn't use u-haul again..
Lazy, slow, and rude workers. I got there at 9am and didn't leave with my reserved truck until 10:12am. The line had over 10 people and only 1 worker helping. I had already had a set drop off location but they took it upon themselves to change my drop off location and did not even tell me. The person that was suppose to assist me regarding the rental truck was rude and helpless and on top of that, he had a nasty attitude. (Wasn't able to get his name). This uhaul location did not follow Covid Regulations. I would never go back to this place.
The women at the counter, and the men that helped me in the yard, were good representatives of the company and very easy to work with.
My friend reserved the truck for us because we were homeless. But at the pick up place we couldnt pick up the truck. They said without having the actual card it was reserved with or cash we couldnt pick it up. So we used another card and she ran the card so many times the bank locked it. Very bad experience!!!
When I called to schedule the person I spoke with didn't know the equipment. I asked for the smallest with a ramp and of course the one I got didn't have one. I asked for an appliance dolly and of course it was not on my reservation. I was just troubling all the way around! Then the cost was to high for all these issues.
I received a confirmation for u share and twenty for hour pick up. Proceeded to the spruce location for said pick up before store hours to no avail. I called the hotline and was informed that there was no reservation for me. I said I got the email confirmation with all the Pertinent information and I could show it to them etc. and the person responded there's nothing they can do there's no truck for me. Which is completely unacceptable as moving is scheduled and this I had to pay the movers etc. but I had no truck to actually move. And it wasn't as if This was something on my part your system failed and I paid the consequences for it. Completely unreliable and unacceptable will not be using you again. I lost a money because of your inadequate system. Like why send an email confirmation if it's useless ?????
15 miles put on truck...they charged me a refill of 4 gallons!...that is less than 4 cents a gallon. I was truly ripped off...watch out.
I was very frustrated with the cost of a Uhaul trailer when leaving California. I paid $200 for a 6x12 trailer in Arkansas to take to CA for military training. I was shocked when I was quoted over $1200 for the same trailer to take from CA to AR when returning from training. I have never seen such a ridiculous inflation in my life. I understand supply and demand but this much of a cost increase is insane. I've never had a problem with Uhaul in the past but this experience has made me question whether or not I will use this company in the future. I highly recommend that Uhaul figure out another way to reposition trucks and trailers instead of passing such exorbitant costs onto the consumer.
The checkout process at the register - even with a reservation - seems to take a while. Maybe there is a way to speed that up? It's not that long a wait, so just a small suggestion. :)
The customer service was great all employees I Encounter was professional and had excellent customer service.
Pick up truck was clean, however smelled like cigarettes pretty bad.
Everything looks OK and the service it's bery good... sometimes the space to drop off it's to full I think you guys need some more space to drop off.
The young lady whom was working the registrar was texting while assisting me. I thought she was imputing information to the reservation but she was replying to a text message. Even during the return of the truck myself and several other customers were waiting patiently but for a long time for her to come out. She wasn't helping someone inside due to another customer had to go inside to get her and even when coming out there was no sense of urgency to help us and it was very cold outside
The UHAUL team member who brought the truck to me and then met me to check it in was very personable! The cashier when I checked in was great, too! Looks like you have a great team at this location!!
excellent and easy process to return the vehicle
I reserved a 26' truck through U-Haul.com. The reservation was at location off Pierce St. On moving day, 5 hours before the pick up time, U-Haul called me to tell me that they did not have the truck available. They told me the best I could do is to rent a 20' truck from the Spruce facility. I had no choice. It took me 4 trips to move my stuff, when it should have taken me 2 to 3 trips with the larger trip. I asked for at least some sort of discount and I was told no, sorry. I will never use U-Haul again. However, the Spruce facility is very professional. Thanks.
Manager and her staff were very polite and friendly!
Thank you for making our move easier
Fast, efficient and wore a mask.
You do not need to improve anything.