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LATONIA C | Overall ExperienceSelf Storage Units in Riverside, CA, 92507
U-Haul of Riverside
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Sustainable Drive Up Storage
-
Medium
7' x 12' x 6'1-2 Bedroom Home
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
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$139.95
Per Month
- Vanbody
- 1st Floor
- Outside Level
- No Climate
- Swing
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $139.95 Per Month
2 Units Left!
Drive Up Storage
Storage Customer Reviews
- 4.5 Average Customer Rating
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Amazing staff really helpful. Perfect would recommend to anybody.
EDGAR H | First ImpressionsBest service ever
Angela H | Overall ExperienceWhen I arrived, a unit had not yet been assigned to me. I was assigned a unit by staff. When we went to the unit so I could see it and put items inside, there was still a lock on the unit from another customer. The staff informed me that they would work on getting the lock removed. I told them that I could wait a bit to put the items that I had in my car with me into the unit. However, I would need access to the unit within a few hours, when my hired movers would be coming to unload a truck full of furniture into the unit. When I came back a few hours later with the movers and truck, the staff let me know that the customer's lock had been removed and that I could access the unit. When I went to the unit and opened the door, it was already full of furniture/belongings. The staff clearly had not ensured that the unit was emptied and cleaned after removing the lock. I think had to wait approximately 30 minutes (while I was paying the movers to sit and wait, also) for the staff to try and find a temporary solution. I was eventually offered 2 U-Boxes instead. While I made do for the moment, as I was paying the movers all this wait time, U-Boxes are not what I need and I was not offered a long term solution. I will need constant, short-notice access to my storage unit, not U-Boxes where I would need to call ahead every time I need access. Additionally, when I went to leave the facility and finish my move, I could not exit the parking lot with the truck because there were so many other trucks backed up parked and blocking the exit driveway. Again, I had to waste time waiting for staff to move trucks and create a passable driving route, all the while again paying my movers to have to wait, as well. The facility was extremely understaffed all day. The two men working were working hard, but clearly needed more support. Extremely disappointed overall.
LAURA V | First ImpressionsThe uhaul corporate office booked a storage unit but the Spruce office had no record of my reservation. It was very stressful but they were able help me nonetheless. Also, there seemed to be only one person available to help me and there were a lot of customers there so it took way longer than it should have.
WILLIAM S | First ImpressionsStephanie Ponce is amazing. All the crew that work there are amazing. Very helpful
mark R | Overall ExperienceI was given a broken storage unit that was only able to close using the uhaul side to lock. I was unable to use the lever to pull the unit open and was not easily accessible. When I did pick up my belongings - most of my things had mice feces. I only used the storage for 4 weeks and was very unhappy with service and most times a U-Haul truck or trailer was in front of my unit making it unavailable most visits. I don’t believe I will reccomend or use U-Haul services again.
angelina a | Overall ExperienceMiguel and the rest of the crew there were awesome. Very helpful
mark R | First ImpressionsI appreciate you being at this location. It works out perfectly for me. Price is better for square footage than any other storage place that is available. Thank you.
John C | First ImpressionsAt first she couldn't find my reservation then nobody told me if you turn a uhaul in after 5 they charge you another day. Which wasn't fair as I need all my funds to move and needed that deposit to feed my kids.
ERICA H | First ImpressionsThe storage unit leaked water 💧 on my tools and some boxes 📦 thankfully it didn't get my mattresses wet.
Steve W | Overall ExperienceI cleared my storage before the next period of charge and u hual kept calling trying to charge me. It took them 3 months to fix it.
Ariana W | Overall Experience