Took 2hrs to get my trailer then i was given the wrong drop off location and charged twice for the same rental. Never using uhaul again.
Moving Truck Rental in Roanoke, VA at U-Haul at Williamson
Moving to or from Roanoke, VA 24012? Get FREE truck rental rate quotes at U-Haul at Williamson.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at Williamson
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Roanoke, VA.
Cargo vans and pickup truck rentals in Roanoke, VA
U-Haul cargo van rentals and pickup trucks in Roanoke, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Roanoke, VA 24012. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Great experience here with returning the truck.
Fix the tires. It cost us extra hours and wasted our time.
Missing inside D ring! No way to secure things to keep it from bouncing around. Furniture to be checked for damage if not working a damage claim will be filled under travel insurance taken out. U haul must report any thing missing or not working before rental is accepted. rental
The gentleman who handled my rental was very helpful and friendly. I had an emergency and could not return the vehicle on time. He was very understanding and worked with me to get the truck back. Great customer service!
The Uhaul location that I first reserved the truck told me they didn't have it available and that I was out of luck. Then they sent me to another location and I was treated like trash but I got the rental. At both locations the employees blamed Uhaul corporate for not managing the inventory properly. Horrible experience and hope I never have to deal with this treatment again.
Your manager there is a jerk. He is a jerk everytime I have ever been in there...if you are looking for a positive...he is consistent...a consistent grumpy, difficult to get along with JERK.
Only issue was van was not given to me with full tank yet I was required to return it full. Only used van for 35 miles yet took over 7 gallons to fill.
This location was amazing. However, U-Haul in general is absolutely horrible. Have waited on hold for more than 3 hours in one day trying to talk to someone but keep getting handed someone else. No one can give me an answer.
When I made my reservation, it had the pick up location. We went there, no truck and place was closed. They sent us two 2nd location. Place open, no truck. Sent us to 3rd location. Place open, slightly larger truck, closed 2 minutes after we picked up vehicle. The only saving grace was that each u haul employee was very friendly, caring and helpful. On line reservation was a total bust!
You had 1 employee at this location when I went to pickup the equipment. The one employee was great, but there were enough customers that 2 employees would have been much better. My wait time was right at 1 hour and the poor guy working there was moving as fast as he could. Also, the truck I received (from a different location) had a weak battery and took several attempts to start each time.
UHaul needs to hire more help for this location. The single worker did a fine job, but he was being overwhelmed with duties because he was by himself.
Associate was very professional and went over truck with me.
Better parking/more room. I'm very impressed with the exceptional customer service at this location. I will always rent from this place.
Picking up our 15' truck was easy and convenient. We received excellent service and everything was in wonderful condition/everything we rented was ready to go in the truck. However, when we returned the truck, we received less than great service. We brought the truck back to the Williamson Rd location. We stopped in the equipment return area and stayed in the equipment as requested per all the signage, however, no one came out to help us. To be fair, we arrived at 4:48pm and the location closes at 5pm, however, no one came out and even greeted us, let alone give us guidance on how they would like us to proceed. While we were waiting on further instruction from staff, staff locked up the building and left without saying a word to us. We were eventually able to return the equipment via the self return option, however, we were still frustrated that we followed the directions laid out before us while the location was still open and no one even came out to greet us or give us guidance on how they'd like us to proceed.
Customer Representative was very knowledgeable and professional.
I checked in online to make the process quicker, but had to wait almost an hour because there were so many people renting. The attendant on duty was hustling as fast as he could to get everyone on their way and did a great job. The truck was dirty in the cab and cargo area.
The drop off was very easy.
Pick up truck was nasty filthy inside. Remember covid-19. The fellow running the shop lacks customer service skills. He seemed stressed, lacking help and came across grumpy. The other guy who usually helps me is great to work with. Again YOUR TRUCK WAS FILTHY inside and outside. I will look for another dealer I guess.
It's All Good !
S-hooks for attaching chains to our vehicle did not fit properly
Attendant at the drop off area, made everything easy.