Trailer Rental & Towing in Roanoke, VA at U-Haul at Williamson

1703 reviews

2618 Williamson Rd   Roanoke, VA 24012
(I-581 Exit 460e North Of Civic Center)

(540) 563-4981

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(540) 563-4981

2618 Williamson Rd
Roanoke, VA 24012
(I-581 Exit 460e North Of Civic Center)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Adaptive reuse location
Trailer Rentals

One-Way and In-Town Local Rentals in Roanoke, VA 24012

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Building Icon
    History

    We have an adaptive reuse program to better the enviroment!

Customer Reviews

Average Customer Rating

1703 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Good service. In and out quickly. Definitely would recommend.

JAMESWESLEY B. 
Rating:
4.0

I wish U-Haul had a half day rate. I hate getting charged for a whole day when I only need a truck for a few hours.

WILLIAMHENRY S. 
Rating:
5.0

The distribution of assets could be better in the overall area. The equipment at this site is excellent. He has a good array of trucks, trailers, and car haulers.

CLYDEDOUGLAS B. 
Rating:
5.0

Service was quick, friendly and efficient!

YASMEENJOAN MC P A. 
Rating:
5.0

Was a pretty nice experience. Staff was very friendly. The online site was down so we had to return the truck in person. But other than that. Excellent service all around. Thank you!

Mikayla Z. 
Rating:
2.0

My worst Uhaul experience. My reservation was switched to a different location and I didn't realize and went to where I reserved my u haul and he sent me to a different location and said I was notified and when I checked I did get a text at 8 am but I didn't see it. I went to the other location I was not greeted and ask how I was but the man in front of me was. My card didn't work 3 times even entered manually so I called my bank and they said my card was good and saw no problems neither a attempt to use it at the uhaul so I asked the employee to try again and he said it would cause a block on my card and I told him to try anyway and he did and it went through.

PAMELAMICHELLE T. 
Rating:
3.0

Website and app is slow as hell and doesn't work properly, took me over a hour of trying to return my rental on mobile

Steven F. 
Rating:
5.0

The experience was very pleasant and orderly. I will return when I need to rent.

HARLANPAGE M. 
Rating:
3.0

I did not realize there was a text that came in to record anything about the condition until it expired. Was not told anything about it from the check in guy. All he said is if the odometer was off let him know. It was off by 0.2 miles. May want to check the truck because according to google our route was approximately 150 miles but we went over the allotted mileage. Not sure if google was wrong or something was up with the truck odometer.

STEPHENT ODD S. 
Rating:
5.0

Operator was polite and helpful. No hassles.

HUMBERTJ L. 
Rating:
5.0

Nothing. The guy working Friday afternoon April 16, 2021, pickup time was 4pm, I think his name was Steve. He was great, knowledgeable, quick and friendly. Had me on my way in no time.

Jennifer F. 
Rating:
5.0

Nothing

ANNAMARIE G. 
Rating:
1.0

First of all, the truck had been previously been involved in an accident and was still rented. The attendant told me I would receive a credit, which I didn't. I filled the truck up with fuel prior to being returned and I was still charged for fuel. This location is totally SKETCHY, do not rent here.

Jesse N. 
Rating:
5.0

I have rented many times from this location and have always received top notch service. Each time it has been busy and they handle each customer with care. Fast, friendly and courteous service

David W. 
Rating:
5.0

Perfect pickup service...fast & most helpful

Walter H. 
Rating:
5.0

Spencer always provides the best customer service I've experienced at any UHaul.

Johnathan L. 
Rating:
3.0

The Customer parking lot could use some help. Everybody part one way or the other nobody could get out. Some customers couldn't even get in needs to be better organized.

CHRISTOPHER R. 
Rating:
3.0

Not enough customer parking. Congested area.

tina A. 
Rating:
5.0

Consistently a great experience at this location

ADAMGOGGIN J. 
Rating:
5.0

Customer Service was great. The availability was exactly what we needed and the truck we rented was in perfect condition.

DESIREE T. 
Rating:
5.0

The gentleman who waited on us was very polite and very helpful. Should I need to rent a U-haul again, I will use this location

KIM MARIA C. 
Rating:
3.0

I made reservations in moneta close to my home and they did not have the trailer, all they had was 1 truck.. Wasted a lot of time and gas driving back and forth. Far as personal at both locations, they were great to work with. Beside that OOPS , all good

RANDALL ROBERT K. 
Rating:
5.0

Perfect!

THOMAS S D. 
Rating:
4.0

Inside was muddy, and not clean out. Just glad I had blankets.

WILLIAM DUSTIN P. 
Rating:
5.0

Attendant was courteous, helpful and assured everything was OK before we left. Upon return he asked if we had any issues. We did not and appreciated his interest in assuring our expectations were met.

STEVEN LEE M. 
No reviews have been submitted for this location.

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