Problems with reservations and equipment availability.Louis W.
Moving Truck Rental in Rock Springs, WY at Center Street Service
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Rock Springs, WY 82901
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Nothing. They were very kind and helpful.Nikki M.
I dropped my trailer off after hours. Plenty of space to park any size Uhaul. Clear instructions on after hours turn in.RICHARDJOHN E.
No improvements recommended. The staff is awesome! I couldn't ask for better service.Richard B.
Truck was dirty inside & out, given the health issues happening, the inside at least should have been thoroughly cleaned, which we ended up doing ourselves. Tire pressure was also not checked on either the truck or car hauler, & most were low.Linda K.
we were on our way thru wyoming and needed truck to pull our travel trailer. they were so very helpful to us and friendly.Michael K.
Better advanced confirmation on equipmentDaniel B.
Excellent customer service, friendly and professional. I will be using this location again and recommending it to others. An absolutley superb experience.Bo H.
I appreciate the professional service offered.ALAN DAVID J.
The people were very friendly and helpful .Elsie H.
The woman working there went out of her way to make sure my drop off was as easy as possible. Even though it had snowed and it was cold outside she went out there like a trooper and unhooked everything and I never had to say a word. From the moment I walked in the office to the time I drove off she did it with a smile ðŸ˜Š.Miguel D.
I had a flat tire on the trailer and was stuck on the side of the road for over 3 hours before I could get help. A highway patrol officer had his dispatch office trying to get a hold of Uhaul customer service for over an hour,before they finally got someone in customer service. Then another hour for help to reach me. I had to rent another hotel room due to this delay. The officer told me I'd really lay into Uhaul about their unreachable customer service during an emergency and my highway patrol emergency office couldn't even reach them. I think I'm entitled to reimbursement for the hotel room @$104.00, and a partial refund for truck and trailer rental. I have the highway patrol officer's card with his name and phone number on it. Then when I turned equipment in at carson city they wouldn't pull the truck around to where they wanted it parked. I was told they wouldn't move the truck as my car was on the tow trailer and they weren't allowed to drive it. Also they refused to back my car off the tow trailer. I'm handicapped and was afraid to back my car off the trailer, a Uhaul customer heard what was going on and he offered to back the car off the trailer for me. They loaded the car on the trailer in wyoming at Uhaul, but flat out refused to help me move the truck or car once I pulled onto their lot. So this whole experience was pretty shitty from not being able to reach anyone in customer service for hours to no help in carson city upon equipment return. Even the highway patrol officer told his buddy who stopped by to check on us remind me to never rent from Uhaul. If you check my records on the customer service who tried and tried and tried to reach customer service it was nevada highway patrol who finally got through. I think I'm entitled to hotel refund and partial equipment rental refund at least a refund for the trailer rental and hotel. I can tell you this with the shitty customer service you have and not being available when customers call the emergency number your going to loose businessDOROTHY ANN W.
Lud and his crew are always amazing!ROBERTA DELIGHT J.
Nice folksdavid K.
Service was great. Changed my reservation in person. Charges were as promised. This is my second time using this location & I'll use them next time.DANA MARIE B.
Over charged me by $40 and the customer service lady did nothing but try and up sell everything, to the point were she even said that she didn't have any of the small trucks available when she actually did! Fraudulent!!!ZACKERY PRESTON B.
She gave us the wrong truck and made us bring it back after we had already started loading, just a poor professionalism in my opinion, they had two fifteen foot trucks and it shouldnt have matteredJoshua R.
Thanks for the help. The trailer was exactly what we needed.Patricia O.
PerfectMichael James M.
Customer service was excellent and the trailer was clean as new.Roy J.
Very helpfulLeonard George W.
I don't think that this location needs to improve on anything. They are the most top notch and understanding people in rock springs. Ludden, Paul and the secretary are great in everything they do. THANK YOU LUDD AND CREW. YOU ARE THE BESTlee J.
The truck exterior was very dirty. Windows, mirrors and lights. The interior of the truck box still had some loose dirt from the last renter. Other than that it was satisfactory.David D.
Nothing! The staff was very friendly and kind. I will definitely be back!Jamie Lyn R.
Everything was great, the staff were very friendly and helpful.GARY G.