Don’t charge the customer just because you can. look into their claim and if it’s true do not charge them especially when they are a returning customer will no previous history of returning trucks with less fuel than agreed. No communication from location
Brandy M
Trojan Storage of Rocklin
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rocklin, CA 95765
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Nothing. All was fine. Smooth from start to finish.
KIRK BNothing! Excellent staff and easy check out and check in!
TROY BThere was no dolly and I paid for a dolly. The. There wasn’t anybody working at the location to assist me in and it took over 2 hours to even get the UHaul because I couldn’t get the keys so I had to redo my entire reservation and be delayed over 2 hours plus unpaid for products I didn’t even receive. It was a terrible experience
Alexis GI signed up for mobile entry and it told me that I had to use assistant- however there was not anyone who could help. Then after I called they switched it to mobile pick up. Then there was a truck parked in front of mine so I had to call again, and wound up having to move the other truck, then move mine, then put the other truck back. All of this made me late to meet my movers.
Jennifer W