I tried to use the mobile phone process to pick up my truck. The night watchman on the premises says "we don't do that here." SO I had to wait for the location to open. Also, there was evidently a problem with my driver license picture. uhaul.com users should have the ability to PREload their documents into their account profile, so we are not fumbling around with our cellphones. The airlines and rental car companies do this already.
Moving Truck Rental in Rockville Centre, NY at U-Haul Moving & Storage of Rockville
Moving to or from Rockville Centre, NY 11570? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Rockville.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Rockville
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Rockville Centre, NY.
Cargo vans and pickup truck rentals in Rockville Centre, NY
U-Haul cargo van rentals and pickup trucks in Rockville Centre, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Rockville Centre, NY 11570. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Considering there was not one cargo trailer available in an over 200 mile radius of long island new york is really not the service i expect from uhaul this actually was the only 5x9 utility trailer in the same radius
Pleasure always dealing with Darrell
Great service. I can't remember his name (sorry!) but the owner helped us and he was phenomenal. He enforced social distancing rules and was wondering to work with.
The gentlemen who helped me was professional and friendly. Good job hiring him.
Daryl and the rest of the staff were very pleasant and professional. A pleasure to work with them.
They customer service rep was great at the location. Very courteous and helpful. The truck itself was in descent condition but exterior was dirty and muddy. So it was tough to do a thorough inspection. The big issue I have is that u-haul does not put hooks in the interior of the trucks to help tie down anything in the back. Those wood blocks make it harder on the customer. If your going to have a truck moving company, then help the customers by putting hooks in the interior of the trucks so our stuff doesn't shift and get damage or damage the truck.
Clean window better.
I was located in upper Manhattan, needing a one-way Uhaul to Florida. We're already spending a lot of money for the Vehicle, but I had to pay $120 taxi drive to that particular location. It didn't specify vehicle not being available on the website when booking, it specified â€equipmentâ€ which can be misleading to the customer. Moving is very stressful and costly I would've been really impressed if I could've just taken one of those many many Uhaul 10footer trucks I see on your 230th location. I expected more from such a Huge company. Great people on both locations that I can not say anything negative about.
How about it doing all of the following: 2. Change the pick time from 8:30 am to 11:30 am without my approval 2. Change the name on the reservation again without my approval 3. Change the drop off location again without my approval. 4. Charge for additional miles because instead of the location chosen I was sent to the next town I cannot express in words my extreme disappointment with your company. I will NEVER use Uhaul again!!!!!!
Darrell was the most professional, pleasant, knowledgeable customer service individuals that I have ever experienced at any type of retail or service establishment. I cannot express how much I appreciated his smiling face and amazing service skillset. If all businesses had Darrell to greet and assist their customers the world would be a better place.
Keith D. was really nice. thank you! - the company in general should try to figure out a better system than 3/4 tank - because I always fill too much so maybe full tank is better.
Make sure no smoking in trucks.
More staff to assist customers who are renting. Gentleman was professional, but OVER worked. Great at multi tasking but it doesn't seem fair or professional to have work someone that much
Darrel was excellent. Great help. Very polite and friendly. Van was clean and in great condition. Think they should all get a bonus!
The manager, Reese, and another representative, Derrell (excuse me if I misspelled), were verhelpful and considered during the rental process. Thanks.
Need too use better clean cloth for the windows.
The woman At the desk at pick up could not have been nicer. The complete opposite with the man at the desk at drop off. He was completely rude and dismissive.
I would have liked a receipt by email of the itemized bill.
Oct 3 the truck was not able to light the autotransport lights. The mgr., Darrell, had to get involved to figure out the problem. He figured out it was a bad fuse and used another fuse in fuse box to get lights to work. Also, since I always inspect the autotransport before leaving, I noticed the rear chain was broken. They brought out a new one, but I had to help the yardman replace the chain. This all took about 45 - 50 mins which I did not have to spare. Darrell and another young man with glasses that usually wears a big UHaul sunblocking hat are the only positives for that office. Also, as with previous comments I have sent you, I do not expect to get any response from you. And you will see, based on the several $50 "inconvenience" credits you have sent me, I have had my problems with UHaul.
Excellent service, staff are very professional
When calling to rent a vehicle this was only location that was. While staff was friendly there was not enough staff working at to help customers, especially those with reservations. More staff need to be scheduled for beginning/ending of month.
Staff was professional, friendly and courteous.
Customer service was fabulous. Darryl was lots of knowledge and insight in the reservation and pick up and drop off. Fantastic rental.
The service was excellent from start to finish. The vehicle was clean and mechanically sound. The only thing I would ask is that you consider a change to your fuel return policy. I think all vehicles should begin with a FULL tank of gas and ask that they be returned with a full tank. My truck began with just under a half tank. My trip required a drive of roughly 85 miles each way. Not knowing how efficient the truck mileage was, I filled the tank prior to beginning the trip. The fill up cost me $34. I returned the truck with 3/4 of a tank, so UHaul was the net recipient of an additional 1/4 tank (or roughly $17 worth of fuel). So I'd say beginning with a full tank supplied by UHaul is a more equitable way to offer your vehicles. Other than that, drop off was easy and efficient.