They were rude and not helpful. I will never rent a U-Haul again.
teresa p
College Plaza Exxon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rockville, MD 20850
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Good customer service. Did a good job
Grisilda E#1- there is a safety issue with this truck that needs to be fixed before it is rented out again. #2- The truck had not been cleaned at all, and there was trash and two torn moving blankets and debris in the back. The safety issue that needs to be fixed immediately on this truck- there were 3 or 4 times when it was really hard to move the gear shift into park. It got stuck in reverse. The first time it happened, I shifted it as far as it would go, which is usually the "park" position. With this truck, it's not "park", and the truck started moving backwards. ABout half the the times when I stopped and tried to shift it to "park", it got stuck in "reverse". I guess it would be called a problem with the "automatic clutch". Call me if you want a more detailed explanation. 301-325-2425
JOHN GMy equipment was missing and the truck was dirty. The man at the front desk said his manager was not at the shop this weekend so I have to come back on Monday to fight to get my equipment money back, because the app made me pay the full amount when I dropped the truck off. I would not recommend this place.
Rachael MThe staff was very helpful and polite
Shaji E