Told to find and hook up trailer by myself. Unit was extremely dirty and had to go find someone to clean itjames E.
Moving Truck Rental in Rogers, AR at Advantage Tire & Wheel
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Rogers, AR 72756
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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It was a very easy process, can't think of anything that could have been done to make it any easier. The people there were great, very friendly and helpful. Great experience.Shelley F.
One of the rims was terribly rusted and looked terrible. Looked like it was exposed to salt water or something.Trevor M.
Need to state that taxes will be added.William S.
$20.00 fee for dropping off the trailer as agreed to? Next time I'll choose ANYONE except U-Haul.Randal R.
The online return for after hours is possibly the worse thing I have every done on a company app. And then when I held on the phone for 45 minutes I was told it would cost me 20.00 for them to help me. Not sure i will use UHaul again for this simple reason. Would be willing to discuss. Thanks for your time on this matter.PATRICK E.
Way to crowded. Car dollies in the way made it very hard to park our 20 ft truck.Rebecca S.
I canceled my rental...that didnt stop the guy at the pickup location from renting the trailer out in my name, at least they didnt get to use my credit card. CHECK ID'S FOR EQUIPMENT PICKUPAaron C.
The issue was with the after hour pick process as opposed to the location itself. The instructions for the 24/7 pickup direct you to the Uhaul website, the process failed when attempting to get my location. I spent approximately 45 minutes on two calls (one of which was dropped on a transfer) trying to get access to the vehicle while waiting outside in the cold. I self resolved the process when looked to see if there was an app (there was, downloaded it and used it to successfully obtain the lock box code. The whole problem was easily avoidable had the instructions directed me to the app in the first place. As a secondary matter I was charged a 14% "Rental Tax", however, a lookup of applicable tax rates indicates no such rate and likely should only be 10% for short term vehicle rental.William S.
Need more space.Anna M.
The company remained in contact since the moment I placed an order on line (about 1 week before needing a UHaul truck) to verify the order and what I needed.shannon P.
I would never recommend this location. I reserved the truck for 4 hrs and the rental location modified the reservation and changed back to just 2.5 hrs and charged for 2 rental periods and added insurance without my consent. They loot you like anything and doesnt care respond to customer questionsN K Harish D.
I had also reserved a pack of moving blankets, but this location did not have any so I had to go to another location. Please make sure your locations have these basic necessities on hand to avoid this type of inconvenience.Matthew D.
They were excellent. Check out was smooth and fast and the owner Jim gave me a ride back to my home.James D.
Have enough personnel to accommodate the number of customers on hand.Jack M.
It was great !Jordan P.
I was charged for one extra day's cost, when I reserved the truck, I was told that 2 more free days are provided for me to take it out of the parking lot immediately. But ultimately when I returned the U-Haul, I was charged which is not align with what they promises.LINWEI L.
The truck had over 3/4 gas and the paper said it was under 3/4. That was the only thing I a concern with. Overall everything was as should be.Jerree W.
They added insurance that we had denied and overcharged for mileage.Marshall M.
Location was set back from main road ((Walnut) and was very hard to find. No Signage. Only UHaul Trailers in parking lot. Store front view blocked by building. Fast, helpful service after I foind them... but it took a whilerobert R.
The tow dolly could have used a little maintenance. The tire strap ratchets were really hard to operate as was the hitch latch. Not a big deal but both were kind of a painJeff W.
The drop off location was closedDaryl L.
nothing. polite ,efficient, professionalJIMMY L.
Extremely friendly, convenient location, and quick serviceMichael B.
Great location with terrific manager.David H.