Truck was very dirty inside and out. I had to clean the windsheild inside ant out myself before I could drive it. Person at the counter offered no help when I mention it to him. Worst rental experiance ever with Uhaul.
Moving Truck Rental in Rohnert Park, CA at The Rental Place
Moving to or from Rohnert Park, CA 94928? Get FREE truck rental rate quotes at The Rental Place.
Get FREE moving truck, pickup truck and cargo van rental quotes at The Rental Place
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Rohnert Park, CA.
Cargo vans and pickup truck rentals in Rohnert Park, CA
U-Haul cargo van rentals and pickup trucks in Rohnert Park, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Rohnert Park, CA 94928. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Customer service was great! Much better than South SR Ave location. I would much rather drive the extra mileage to deal with nice people.
Was thankful that this location found a truck for me. I was originally booked at another location. I called to confirm the day before and was told their truck was out of service. That was a little nerve wracking, would rather that uhaul called me to let me know that rather than me have to figure it out myself. But the national took over once it was discovered and got me squared away. All in all things went smoothly the morning of. Just not sure that would have been the case had I showed up without making the call the day before.
This location was awesome - the fact that Uhaul cancelled the truck I reserved ON THE PHONE WITH UHAUL the week before the day before I needed it and really didn't care if I found another one is beyond customer service. The person I spoke to didn't want to put in any effort to try to find a truck for me .ZERO interest at first. The fact that we were able to get a truck but had to drive 6 (SIX) hours to get it, is beyond comprehension. BAD BAD CUSTOMER SERVICE UHAUL. NEVER HAVE I BEEN TREATED THIS BAD. IT;S UNBELIEVABLE. FIX YOU SHORTAGE OF TRUCKS OR DON'T ALLOW ANYBODY TO MAKE A RESERVATION AND MAKE THEM BELIEVE YOU WILL HAVE A TRUCK AVAILABLE!! YOU CAN'T LIE TO YOUR CUSTOMERS LIKE THIS. WE WILL NOT TRUST YOU IN THE FUTURE AND LOOK AT OTHER OPTIONS FIRST.
The gentlemen there are very nice and helpful.
I can't think of any improvements needed.
App is poor and has me repeat steps already completed.
Employees weren't wearing masks.
Fix the gas gauge on the truck so you know how much gas you have. Items rented were missing from truck, I asked for refund for those items and it said someone would contact me within 48hrs but they never did and then still charged me for the missing equipment. Will use different company in the future.
Always great service.
Young lady at the front is Excellent
This location is practically ideal for our needs and we have used them frequently. No problems.
Vehicle was dirty but the staff made up for it With speedy and polite service.
I was charged a $20.00 after hours fee because I did not know that I was supposed to verify my equipment return from my mobile device at Uhaul.com/ share. This is something that should be told to customers when they rent trucks out. I have rented here many times and always had a good experience and do not recall ever having to pay this fee previously or having to verify my return on my phone when dropping off the same day rental after hours. I really think that uhaul should refund my $20.00 .
Great ride in cargo van, easy set up online, great customer service, just easy and quick and simple processing overall.
Nothing really great service
Clean the floor of the moving truck - the entire back of the moving van had a sticky floor
Had a 7am appointment because we were on a tight schedule and 2 people waiting outside as I got to The Rental Place in Rohnert Park. At 7:05 female employee pulls up to open store. One of the people waiting, a young man, said to me as he was getting out of his car, "sorry you had to wait". Come to find out the 2 people before me were employees too. That young man is apologizing for his supervisor who is showing up late! My compliments to the young man, sorry I didn't get his name. 1:Train female associate to wait on customers who have made a reservation and are waiting in line before answering numerous phone calls. Phone calls should be put on hold or have one of the other THREE employees answer the phone. 2. After we did our walk around to see if any damage to the vehicle, had to come back in and wait in line AGAIN. How about have the employee that brings you the truck wait for the walk around paperwork and take it back in or don't make the customer wait in line. 3. When returning a vehicle have signage posted to tell customer to pull in back or train female associate to give that instruction before leaving the counter when you are renting instead of having the person park the truck, wait in line, try to return keys, then be told to pull the truck around back. 4. Truck smelled like throw up really bad. Please regularly clean especially during this time. The same young man was helping with propane, I think, and when I returned the truck around back he quickly called out to me "I'll be with you shortly sir". He quickly jumped in the truck to check mileage and gas and sent me back in with paperwork. Compliments again to the young man for his efficiency and professionalism. I would much rather give all positive comments but my experience for the most part was the opposite.
Great staff. Quick and painless process.
I was very happy with my rental, the guide for how much gas to add was nice and the process at both ends was fast, efficient and just a breeze. Thank you so much!
Truck had 1/4 tank of gas. I was instructed to go and inspect the vehicle before I took it out. No communication from the staff. People working there had no interest in helping me. Not impressed. This is the second time I rented from here. First time service was so bad I ended up renting from someone else. In these times, wanted to give a local business our money, so gave them another shot. This will be the last time.