Pick up was easy, straight forward enough. The truck would shake vigorously around 35 mph. After drop off, I put in more gas than I picked it up with and was charged 60 dollars for a gas charge and their elevated refuel rates which I’m disputing. Luckily I have a picture of the dashboard which proves I refueled properly. Customer service has been helpful thankfully and I’ll know in a few days what the resolution to this issue is.
Sean P
Best Convenience Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Roswell, GA 30075
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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No personnel there. Left key in drop box
TRAVIS MWhen I made the reservation I did not have "Safe Move" coverage selected. I explained to the gentleman that checked me in that I have this with the cc I used for the reservation. When I completed the reservation I was charged for this and the gentleman that was checking me out could not reverse it and told me to come back the next day. The original gentleman also estimated that I would drive 20 miles after which I only drove 13.8. I have asked for a refund of the mileage and the Safe Move money. I will see if this is completed but would not recommend this store because of either incompetence or deceit.
Martin L