I dropped it off after hours, so I can't comment on the personnel. However, what I didn't like and didn't know, was I was pulling a trailer "one-way" and I didn't have a designated drop-off location. Normally, you'd think the app (specifically for u-haul) didn't have the option to drop off due to "one-way" and designated drop-off location. I had to call in and the the first thing I heard was, "The wait time is one hour". Uhhh. Anyway, a u-haul rep picked up after about 15 minutes and assigned a designated drop-off location. So I was able to go back and drop off the trailer after dealing with an app that couldn't help me. App needs to have this feature.
Dan G
Texas Party Rental & More LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Round Rock, TX 78681
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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No one was there to help is get keys, we had no idea what to do. We did appreciate Toni, who showed up and was very helpful. The inside of the truck had water in it so we had to mop and dry it out before loading anything.
Angelique Bgreat place to drop off. manager came out to help. backed the trailer up for him. both of us happy.
Gage MThe truck was perfect.
KEVIN DThe lot was muddy everywhere and we nearly got stuck. For trucks like this there needs to be at least a gravel lot (if not paved) where they are parked.
Matt S