The attendant was quick, courteous and professional! She did an amazing job!
Moving Truck Rental in Sacramento, CA at U-Haul at 65th St
Moving to or from Sacramento, CA 95817? Get FREE truck rental rate quotes at U-Haul at 65th St.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at 65th St
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Sacramento, CA.
Cargo vans and pickup truck rentals in Sacramento, CA
U-Haul cargo van rentals and pickup trucks in Sacramento, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Sacramento, CA 95817. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
The representative was terrible. He was condescending and rude. Very poor customer service.
Great Team there!
Fastest Service and friendly staff..Close to home too.I love it.
Get a location with some space. This place is so small it make a fast food drive through look like a freeway
The staff was professional and personable. I however was disappointed that renting a small truck for 3 hours to move a few things for my elderly mother would run over $100.00.
Simple procedures and quick. Very good. Thank you very much.
Your Staff was GREAT I had the truck for 3 days no problems at all. I will be moving in a month and will need you.
It was a good experience the Lady that helped me was knowledgeable at what she does and very helpful I give her an A+. I will use U-Haul again if the needs arouse. Thank you for being there. Doug
I requested to reserve a 15 ft truck After looking at both the 10 ft and 15ft trucks. I said I want the 15ft truck because it had the mother's attack. The lady helping me reserves the 10ft truck and I did not catch it. My mother just died and I'm not at my best. I wish she had listened to me better. When I showed up to pick up the truck there were no 15ft trucks available. So, instead of one run to my storage, I had to do two runs. Very dissatisfied and disappointed.
I was charged for damage to the truck that was clearly not caused by me. The photos of the front of the truck hadn't been updated since March and when I did my walk around I didn't think to look under the bumper where someone had hit a pole. The manager at this location would not come out to discuss with me. I have always had good experiences with uhaul until this one.
Customer service was excellent, friendly, efficient and knowledgeable.
I felt comfortable going into the situation because I was called the night before by an employee at the location wanting to confirm that I was going to be coming early in the morning and told me that everything was ready to go. I showed up on time for my booking at 5:00 a.m. and I did not leave the facility with a truck until 5:40 a.m. I had arrangements for drop offs and pickups so this was very stressful not being able to leave soon after I arrived for my 5:00 a.m. booking. The mobile app was very glitchy and kept kicking me out of the processing page over and over again. After finally getting to the page that illustrates what truck your order is assigned to I went to the back of the truck to unlock the padlock so I could retrieve the key. The page said that the password was DARE. I was able to spell out D, A, and R but when I attempted to move the last row to the letter E I was unable to scroll at all. I spent a good amount of time trying to move the last column for the padlock. I finally decided to try the same code for the truck next to mine and it worked right away. Upon returning my rental I explained to the employee what happened and she told me that I didn't press hard enough on the lock. I spent a lot of time trying to get it to budge. I also explained to her that I put $20 in gas (6 gallons) in the vehicle because I went 44 miles. I voiced my concern because the gas meter did not move at all initially and during the drive over to the return location. The employee ignored me and took a look at the gas gauge. I had my receipt in my hand for the gas and attempted to show her. She completely ignored me. I then asked her about some of the charges that were on my account and she said that I needed to call to figure out what was wrong. She said "I don't know". I explained to her that I was not trying to argue with her. I asked if there was anything she could do to look into it and she told me to call. I then asked her for a printout of the receipt and she told me that she emailed it to me. I went inside to another employee and asked her to print out the receipt and she was very helpful. The second woman that helped me told me I was charged for gas because she said that the tank was at three quarter full when in actuality it was under the three-quarter mark when I picked it up. I explained to her that I appreciated her taking the time because the previous woman completely pushed me away. I have used U-Haul for years and I have gone to this location several times in the past. It was unpleasant because I felt like I wasn't being heard at all and me not being able to unlock the first truck was my fault because I didn't press down hard enough. The second padlock worked right away with zero resistance thankfully.
The pre check in did not save time. I was asked the same questions at the counter, additional questions that could have been entered online, the credit card had to be rerun, multiple signatures on the electronic pad, and then they they printed the papers. When I rent a car the packet and key are ready at the counter.
Make sure it is clean . The car carrier provided had oil all over and I had to clean before I could use it.
No one told me there was an after hour fee that I was charged $20 for when I reserved the truck for 8 hours.
I would like to give a shout out to Vee or the young lady that does the truck check- ins in the morning. She is amazing. Excellent customer service. She is very helpful and kind. I rent from U-HAUL all the time and she has NEVER had a bad attitude or rude. She is always happy and has a smile one her face. I love her !! Promote her or give her a raise !!
Everything was good except the price was to high
It seems like the ownership or management has changed. I have used this location and usually the service is great. Yesterday, the clerk was LAZY, never walked outside with me, there was no other customer in store when I arrive. I had trouble getting the lock open on the back and she drug her lazy @SS outside as slowly as possible. Then when I asked if I was supposed to take the lock she said "no this is ours" very nastily and then when I told her I didn't realize that she asked why I raised my voice and I said "because you are being unhelpful and dismissive. I'm spending my money here so it you didn't want to come to work today you should have kept your ---- at home." Upon returning the guy who helped me outside was very nice, and that is the kind of service I am used to getting at 65th. I did an online check-in so at best she should have come outside to help me, she was NOT busy at the time.
Simple process. Thanks so much.
Your staff at this location is super friendly and helpful. I can't think of anything you can to to improve.
I was taken care of promptly at 9:00 AM. It is not enough time to return at 3:00 PM, and I tried to extend the time. The phone was more than 5 minute wait and the location on my smart phone was hard to find. The staff were professional and helpful. I'll be back!
My only complaint is that we got charged an extra day of truck rental and insurance. I didnt notice until the next day and i was credited back the charges.
I had the worst experience with your employee today. I pulled into the lane designated for equipment returned which is closest to the building, employee asked me to back the trailer to the far side of the parking lot when there's not enough room to back up where she was asking me to back up. Considering the amount of customer vehicles that were in the parking lot and the allotted space I was unable to maneuver the trailer. The employee then tried to instruct me on which way to turn my vehicle- I told her that I was uncomfortable taking instructions from her because if something were to happen I would be liable as the driver. I asked her why she was asking me to back the trailer in when I've never been asked before- the employees always unhitch me and send me on my way. The employee was very confrontational and said no we have you park it. I refused due to my concerns over safety and the high probability of damage- the employee then unhitched the trailer and dropped the trailer to the ground without applying the landing gear. I did not get her name but I do have a picture of her and the trailer sitting on the floor after she unhitched it. I am so confused as to why the employee was so lazy and tried to force me into a potential serious situation then proceeded to mishandle equipment.
The workers here were really rude when processing my reservation and didn't seem to enjoy their job. Also, I was called another persons name although the worker was looking right at my reservation order and laughed when I corrected him.