Personnel were knowledgeable, safe, friendly, and prompt.
Adam B
Burrells Tire and Service Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Blue Mound, TX 76131
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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No one was available when the store "opened up." I had to call the main number to get assistance.
Christopher FOriginal location that the U-Haul was booked at didn't have the van. I was almost 15 minutes past my reservation time, yet no one called me to tell me this van wasn't available even though the website allowed me to reserve it. Customer service in that location was of no help either. Representative that called me had to move my reservation to a location that I didn't choose. At the new location, Burrows Tires, the place was dirty, the older gentleman was very rude and pushy. Questioned why I was there when I didn't make the reservation for there. If I had to rent again, I would never use that location. I was told by the rep from U-Haul that called me and moved my reservation, that I would be given the $50 reservation guarantee that is offered.
Teresa SThey told me at pickup that I would drop at Navasota TX. I then got a text stating to drop it off in Hempstead TX. I called customer service to ask to drop it off in College station as i wanted to do in the first place. They sent me a new location for drop off that was not a good address. Friday night i spent over 2 hours on phone calls trying to get this trailer dropped off. Was chaos for sure.
Charles WI was not told I need to call and set up a drop off location. This caused confusion.
RICHARD K