Carroll Burrell is always professional and helpful. Rented and dropped many trailers at his location, every-time perfect service and always courteous. Frank RogersFrank R.
Moving Truck Rental in Saginaw, TX at Burrells Tire&Service Ctr Inc
(U-Haul Neighborhood Dealer)
Saginaw, TX 76131
(1 mile north of Loop 820 on Blue Mound Road)
Services at this Location:
- Mon-Fri: 7:30 am - 5 pm
- Sat: 7:30 am - 2 pm
- Sun: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Saginaw, TX 76131
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Not make a deal for 100 miles then charges 4 gascharles H.
Everything was okay! There was an old fry in the cup holder. But my main complaint is that I requested a dolly with my order and picked the truck up after hours and when I got home I realized that the dolly was not in the truck. Other than that not too bad just lost my 7 dollars though.Derek A.
The man that was at this location was THE RUDEST, most UNPROFESSIONAL man I have EVER encountered. He was completely short, unhelpful and miserable to even be in his presence. This was my first big move after my divorce with my children and very exciting for myself and my little family and it started out awful because the man that â€œownedâ€ this location. He was rude to my family members and just everyone that even encountered him. This was the worst experience possible. Hopefully you don't have more Locations like this representing your company because he himself completely turned me off to ever wanting to rent or refer to Uhaul.Ashlyne R.
the front tires on the trailer were almost bald. I did tell the person at the drop off point.robert S.
If I could rate this a 0 - I would. The people who work here are truly the most unhelpful, rude people I've ever encountered in my life in ANY business. I am not a person that EVER leaves bad reviews, typically only leave reviews for good service but I will tell every person I encounter to avoid this business like the plague.Jeremy B.
Once the process is started the rental is simple and seamless. The actual facility houses multiple businesses and it can be confusing upon pull up. No complaints here though!Tanisha M.
'Personnel not helpful' because nobody was manning the desk, the UHaul person was apparently running an errand. The lady at the Tire shop / Repairs desk said she couldn't help in any way, but said he would see the trailer when he got back (business is an auto repair/tire shop). The evening before, they wanted me to drop the trailer at another location, after hours. Disappointed that a simple return could not have been handled by the persons present at the business., I just dropped it and left.GREGORY W.
Very helpful and a great person to handle my return.MARK GEORGE H.
It was easy and quick. Turning it back in was just as simple. Not a hitch.Dennis H.
100% the RUDEST AND WORST CUSTOMER SERVICE I've experienced. The man who â€œhelpedâ€ me was so rude and irritated with having to show me the equipment. I even asked him if he was okay because I was so taken back by his attitude. The equipment itself was fine and in good condition. It worked perfectly for what I needed but the customer service at this location, will make me never go back OR recommend this location to anyone either.Edward C.
The owner was a complete prickColton C.
Burrell's Absolutely an excellent place to rent for your needs. Great communication and always they go the extra mile to help you... Frank RogersFrank R.
One of the tow straps was broken, the gentleman dismissed my request to get a different trailer and proceeded to "rig" the broken tow strap.JHON C.
Was a great experience, transaction was smooth, love the easy check out process!SONYA T.
The process was easy 123. In/Out on my way. Truck was in great shape lots of power. Huge big mirrors to help see what is around you. The only suggestion would be a Camera to help when backing up the mirrors can't see directly behind you.DAVID A.
Customer service is horrible and disrespectful. I will not go back to that location.Nathaniel L.
None. Staff were great and very helpful.Paul K.
Place was dirty, tenant was rude, just not a place I would go back to unless I had to.LANCE BRADY F.
This was a secondary location for my original pickup. The office was dirty and the parking lot was dangerous. My car got stuck on a dip as I was backing up. It took me 10 minutes to get out of the dip.Tamillia B.
You should order your trucks with sound deadening. I realize that would increase the cost a small amount, but your customers would greatly appreciate it.Gary P.
the first thing is to make sure all the equipment the customer rented is available. I paid and expected to have a dolly and there was no Dolly in the truck and that was a huge huge inconvenience and pain since i didn't have help because it was night rental. The Dolly was a critical part of any move and now im having back problems from carrying to many heavy boxesMarvin J.
Customer service very rude.Mark H.
best U-Haul experience I've ever had!!! Thank you!NoÃ«l H.
Pick up was late he was very rude and unprofessional....customer service was horrid ...I will never select this location EVERLauren P.