Nice guy but when I asked about tire pressure and condition, he told me my truck was ok and new. Only 4700 miles but obviously was NOT safety checked out. Non working brake and rear turn signals meant I spent an entire day finding & picking up a replacement truck. Roadside service provider cxld after a 75 minute wait. 2nd service folks tried to fix unsuccessful
RICHARD S
Car Tech
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Augustine, FL 32084
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Not customer friendly at all, he picked a return site 2 plus hours from my destination. He was too lazy to help me find an appropriate return site.
ROBERT TFor future guests, check and see if they want moving equipment and safemove instead of just putting it on their bill. Additionally, staff was rude and I had to call the main U-Haul line maybe 3 to 4 times before the truck I returned was finally checked in. And whenever I called Car Tech to tell them I returned my truck and everything, the guy who answered had a whole attitude and told me “I’ll get to it when I get to it,” yet the key was in the drop box literally on the door. Overall, if I could’ve went to a different location to rent the U-Haul i definitely would and I recommend anyone else do the same thing. This experience was so bad and annoying, I wouldn’t even recommend U-Haul anymore, id recommend Peneske or a Home Depot truck. Van also had spiders and even had trash from the previous person who used it.
JA'SHONI GI have not had a good experience. My rental was not checked causing it to be overdue. Then I was hit with a 350 mile over the limit bill at 1.00 mile. I have not had such a bad experience. I am reassured things will be fixed by nice helpful people on the phone. Once this problem gets fixed great. But I would never go to this drop off location again ever. And this is where I was told to drop it off by U-Haul. I am not a happy customer.
GARY QGreat customer service easy access and great equipment
PAUL C