When I got there it was closed no one there 4 pm on a Saturday
HELEN G
Car Tech
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Augustine, FL 32084
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
My experience was terrible. I arrived to pick up my uhaul and a non -uhaul employee at the desk said that the person in charge of uhaul left for the day for multiple dr appointments . The man said “oh were you the 9:00 appointment ? He left “ My appointment was scheduled for a 9:30 pickup and we arrived at 9:40 due to traffic. My family and I woke up at 6:30 a.m and drove from Clermont FL , and because the uhaul representative wasn’t available , we had to use the online uhaul portal, delaying our trip another 30 minutes as we had to wait for verification online. The location housing the uhaul was hard to navigate and took up back behind bushes where our uhaul was next to a gate that said “beware, alligators poisonous snakes and spiders. We were finally on our was with the uhaul at approx 10:20, with a gas tank that was left with less than half a tank. Once we arrived to the storage unit , we realised the moving dolly wasn’t in the van, making it difficult to move our heavy furniture . The whole experience was awful and I would never recommend this company to anyone in the future.
Donald KGreat customer service.
GREGORY WThe rental place where I picked up the truck was perfectly fine. The issue I have is that U-Haul themselves called me five minutes before I was supposed to pick up a truck and switched locations. The location that I picked up the truck was out to lunch for an hour and a half and I had to sit and wait because he wasn’t aware that he had a reservation coming in the original location that I booked the truck was two minutes from my home, and I drove by that location and there was a 26 footer sitting there. I’m not sure why U-Haul changed locations last minute, but it was a giant inconvenience and a waste of time. I am never using U-Haul again due to my experience.
STEVEN SBetter signage as to where to park the Trucks
Anesh B