The manager there is rude and ill-mannered. Yesterday I dropped off my truck two hours late, but I forgot to leave the keys, so I called the agency and they told me I could leave them today. He called me, extremely rude and yelling, demanding the keys right then and there, even though the agency had already told me I could bring them when I finished work. They shouldn't employ aggressive people like this.
Nicole H
Plaza Sales & Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Charles, MO 63303
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Customer Reviews
- 4.5 Average Customer Rating
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The van kept trying to make an emergency call when I started it. The firmware probably needs reset.
AUSTIN GCheck gauges it showed something was going on with tires
DESIREE KNo improvents necessary from my observation.
VINCENT AI appreciate not being charged extra for dropping off the truck after my scheduled drop off time. In a world where companies are trying to get every penny out of their customers, I just wanted to say that I appreciate that there wasn’t a fee for this! Thank you.
James H